acquireTokenSilent : ERROR InteractionRequiredAuthError: no_tokens_found: No refresh token found in the cache. Please sign-in

[hansakaRightS]

Core Library

MSAL.js (@azure/msal-browser)

Core Library Version

3.0.4

Wrapper Library

MSAL Angular (@azure/msal-angular)

Wrapper Library Version

3.1.0

Public or Confidential Client?

Public

Description

We are calling acquireTokenSilent to get a new token without affecting the user experience , but this throw an error whenever we call the it. (we tried calling this 20 seconds after the login success)

since this error we have to force call the acquireTokenRedirect to get the token, which affect user experience because webpage is refresh when this happens

Error : 
`ERROR 
InteractionRequiredAuthError: no_tokens_found: No refresh token found in the cache. Please sign-in.`

Error Message

ERROR InteractionRequiredAuthError: no_tokens_found: No refresh token found in the cache. Please sign-in.

MSAL Logs

No response

Network Trace (Preferrably Fiddler)

• [X] Sent
• [ ] Pending

MSAL Configuration

{
auth: {
        clientId: clientId,
        authority: "B2C_1A_SIGNUP_SIGNIN",
        redirectUri: '/',
        navigateToLoginRequestUrl: false
    },
    cache: {
        cacheLocation: "LocalStoarage",
        storeAuthStateInCookie: false
    }
}

Relevant Code Snippets

this.msalService.acquireTokenSilent({
         scopes:[`https://${environment.activeDirectory.domain}/${environment.activeDirectory.tenantId}/access_as_user`],
         forceRefresh: false,
         account: this.msalService.instance.getActiveAccount()
});

Reproduction Steps

1. successful login.
2. call acquireTokenSilent.

Expected Behavior

we should be able to get a new token.

Identity Provider

Azure B2C Custom Policy

Browsers Affected (Select all that apply)

Chrome, Firefox, Edge, Safari, Other

Regression

No response

Source

External (Customer)

[tnorling]

Please upgrade to the latest version and if this is still an issue please provide trace level logs

[hansakaRightS]

@tnorling Thanks for the reply. let me update the to the latest version and get back to you.

How can I acquire the trace level log?

[hansakaRightS]

@tnorling small question, is it normal behavior to see page refresh on the acquireTokenSilent method is called?

[tnorling]

https://github.com/AzureAD/microsoft-authentication-library-for-js/blob/dev/lib/msal-browser/docs/logging.md

[hansakaRightS]

Thanks @tnorling Updating the package fixed the problem i was having, but i still experience the page refresh when we call the acquireTokenSilent. is that expected?

[tnorling]

Great, thanks for confirming the upgrade fixed the issue, I'm going to go ahead and close this as resolved.

acquireTokenSilent will not cause the page to refresh on its own, this is typically caused by logic implemented by the app to react to events or results of the call, such as falling back to acquireTokenRedirect in the case of a failure, or rerendering content or redirecting to another page upon a success. That's something you'll need to debug on your side.