I am running into an issue where I have 5 pages of tickets and some "Open" tickets are on page 5 while the most recent tickets are on Page 1. They are stacked between "Closed" and "Open" tickets. I do not want to delete tickets because we would like to archive them for previous references.
Could you add some sort option to view tickets by status and time creation instead of the hard limit time creation.
Greetings,
I am running into an issue where I have 5 pages of tickets and some "Open" tickets are on page 5 while the most recent tickets are on Page 1. They are stacked between "Closed" and "Open" tickets. I do not want to delete tickets because we would like to archive them for previous references.
Could you add some sort option to view tickets by status and time creation instead of the hard limit time creation.
Thanks, 0xbit