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BALKANGraph / FamilyTreeJS

Build family tree app with BALKAN FamilyTreeJS library. Family Tree also called a genealogy or a pedigree chart, is a chart representing family relationships in a conventional tree structure.
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Urgent #73

Closed Laotsuit closed 6 months ago

Laotsuit commented 10 months ago

Since we converted from the free to the paid version onUpdateNode function is not working

ZornitsaPesheva commented 10 months ago

There shouldn't be any difference. Please create a simple example here to isolate the issue: https://code.balkan.app/familytreejs/getting-started#JS

Please also give us the result of these: console.log(FamilyTree.isTrial()) console.log(FamilyTree.VERSION)

azlanali076 commented 10 months ago

I can create a simle example there but the code is same i just replaced the import from family tree package to file which we downloaded after pucrchasing the family tree library

ZornitsaPesheva commented 10 months ago

But in this code there is no onUpdateNode function

ZornitsaPesheva commented 10 months ago

Please send an HTML example with your licensed FamilyTreeJS file to our email, if you still have issues. support@balkan.app

azlanali076 commented 10 months ago

on my local environment the onUpdateNote function is working and on server it is not working. I can't share the code however if you guys are free at some time we can schedule a call and see the issue together?

ZornitsaPesheva commented 10 months ago

Please send the result of these (from the server app) to our email: support@balkan.app console.log(FamilyTree.isTrial()) console.log(FamilyTree.VERSION) and ask for a meeting.