Uncaught Exception Error

BIDMCDigitalPsychiatry / LAMP-platform

The LAMP Platform (issues and documentation).

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Uncaught Exception Error #647

Closed Devayani0102 closed 2 years ago

Devayani0102 commented 2 years ago

Describe the bug 'Uncaught Exception' error occurred while logging into a new account on June 3rd at 1:42pm. (see screenshot attached)

To Reproduce Steps to reproduce the behavior:

Logged out of existing account (U2211044819)
Logging into U7677732771 (test account)
Random error came up, restarting the app removed the error

Screenshots Screenshot_2022-06-03-13-43-54-272_digital lamp mindlamp

Smartphone (please complete the following information):

OS: Android 9 pie
Device: Xiaomi Redmi Note 6 Pro
Date and Time: 6/3/3033 13:42 pm
Server: api.lamp.digital

Additional context Also In Issue #645 and issue #648

saranya-sajeev commented 2 years ago

@Devayani0102 could you please share the log file or complete stack track?

avaidyam commented 2 years ago

@saranya-sajeev Generally, we do not have access to that and cannot provide either a log file or complete stack trace. Maybe we should reduce the font size of the stack trace to fit longer symbol names?

@Devayani0102 if this is reproducible, can you have the patient take a screenshot of the app after scrolling all the way to the right on the text? If it's not reproducible, please let me know too.

saranya-sajeev commented 2 years ago

@avaidyam As your suggestion we are using WhatTheStack library to show the exceptions and there is no option to change the font size. The library provides a share option to share the stack trace through mail.