Android Uncaught Exception SSLHandshake

[ertjlane]

Describe the bug Three users are experiencing the same uncaught exception error.

Screenshots

Devices

• SamsungOne UI Core version 2.5

• Android 10

• Oppo-Find-X5_Color

• Android 12

• Samsung Galaxy A42 5G

• Android 12

Additional context This appears to be part of a slew of recent android related issues that have arisen - see issues 638 & 648.

[michaelmenon]

@ertjlane we will check and confirm this in beta.

[michaelmenon]

Hi @ertjlane, @avaidyam , @carlan1 , This issue comes if the SSL certificate on the server has issues with Intermediate certificate .

Please resolve this issue with SSL certificate. you can verify this with this command :

openssl s_client -debug -connect api.lamp.digital:443

[avaidyam]

@michaelmenon We’re aware this can be an issue at times on the client-side. This particular issue is describing the need for the app to detect this issue and show a dialog to the user mentioning that the server is unreachable.

[michaelmenon]

@avaidyam yes team will be updating on this exception to show an alert to user. Want to make sure the root cause of this issue is resolved.

[ZCOEngineer]

We shall push an update for this on Tuesday. Issue is handled and we are testing it here.

[carlan1]

The root cause is handled? Or do you mean you have created the dialog/alert and are testing it?

[michaelmenon]

Hi @carlan1 yes we have created the dialog/alert and are testing it.. will be pushed by Tuesday. The SSL certificate issue needs to be she led by your team I think.

[saranya-sajeev]

We pushed code and build is in review.

[divyav2020]

Updated the changes in beta build. Please review current beta build

[ertjlane]

This appears to be fixed in Beta.