Closed everetteallen closed 2 years ago
Haven't been able to replicate that one. App logs would be more useful. Also, launching the app from Terminal sometimes gives an idea where/why it crashed ($ /Applications/Prune.app/Contents/MacOS/Prune)
From Terminal: % /Applications/Prune.app/Contents/MacOS/Prune zsh: trace trap /Applications/Prune.app/Contents/MacOS/Prune
I am not able to see a log in ~/Library/Logs or ~/Library/Application\ Support. I do see in the ~/Library/Logs/DiagnosticReports/Prune-2022-02-14-104846.ips Exception Type: EXC_BREAKPOINT (SIGTRAP) Which seems like debug code might still be present. But my CrashReporter foo is weak.
Joy of sandboxing. Should find the logs here: ~/Library/Containers/com.jamf.pse.prune/Data/Library/Logs/Prune.log
K here is the recent run (sanitized): Mon Feb 14 17:13:49 [JamfPro.getVersion] Jamf Pro Version: 10.35.0-t1640197529 Mon Feb 14 17:13:49 [JamfPro.getToken] Attempting to retrieve token from https://xx.jamfcloud.com/api/v1/auth/token. Mon Feb 14 17:13:49 [JamfPro.getToken] new token created. Mon Feb 14 17:13:49 [JamfPro.getToken] Attempting to retrieve token from https://xx.jamfcloud.com/api/v1/auth/token. Mon Feb 14 17:13:50 [JamfPro.getToken] new token created. Mon Feb 14 17:13:50 [ViewController] successfully authenticated to https://xx.jamfcloud.com Mon Feb 14 17:13:51 [JamfPro.getToken] Attempting to retrieve token from https://xx.jamfcloud.com/api/v1/auth/token. Mon Feb 14 17:13:52 [JamfPro.getToken] new token created. Mon Feb 14 17:13:52 [Scan] start scanning... Mon Feb 14 17:13:52 [processItems] Starting to process mobileDeviceGroups Mon Feb 14 17:13:52 [processItems] skipping mobileDeviceGroups - call packages Mon Feb 14 17:13:52 [processItems] Starting to process packages Mon Feb 14 17:13:52 [processItems] skipping packages - call scripts Mon Feb 14 17:13:52 [processItems] Starting to process scripts Mon Feb 14 17:13:52 [Json.getRecord] get existing endpoints URL: https://xx.jamfcloud.com/JSSResource/scripts Mon Feb 14 17:13:53 [processItems] scripts complete - call eBooks Mon Feb 14 17:13:53 [processItems] Starting to process ebooks Mon Feb 14 17:13:53 [processItems] skipping eBooks - call classes Mon Feb 14 17:13:53 [processItems] Starting to process classes Mon Feb 14 17:13:53 [processItems] skipping classes - call osxconfigurationprofiles Mon Feb 14 17:13:53 [processItems] Starting to process osxconfigurationprofiles Mon Feb 14 17:13:53 [processItems] skipping computer configuration profiles - call mobiledeviceapplications Mon Feb 14 17:13:53 [processItems] Starting to process mobiledeviceconfigurationprofiles Mon Feb 14 17:13:53 [processItems] skipping mobile device profiles - patchsoftwaretitles Mon Feb 14 17:13:53 [processItems] Starting to process patchsoftwaretitles Mon Feb 14 17:13:53 [processItems] patchpolicies_packages Mon Feb 14 17:13:53 [processItems] skipping patch policies - call patchsoftwaretitles Mon Feb 14 17:13:53 [processItems] Starting to process patchpolicies Mon Feb 14 17:13:53 [processItems] patchpolicies Mon Feb 14 17:13:53 [processItems] skipping patch policies - call computer-prestages Mon Feb 14 17:13:53 [processItems] Starting to process computer-prestages Mon Feb 14 17:13:53 [processItems] skipping Computer Prestages - restrictedsoftware Mon Feb 14 17:13:53 [processItems] Starting to process restrictedsoftware Mon Feb 14 17:13:53 [processItems] restrictedsoftware Mon Feb 14 17:13:53 [processItems] skipping restricted software, calling - policies Mon Feb 14 17:13:53 [processItems] Starting to process policies Mon Feb 14 17:13:53 [Json.getRecord] get existing endpoints URL: https://xx.jamfcloud.com/JSSResource/policies Mon Feb 14 17:13:54 [processItems] call recursiveLookup for policies Mon Feb 14 17:13:54 [recursiveLookup] 1 of 6222 lookup: name xxxx-xxxx-SW-Adobe-Acrobat-DC-M1-Only-21.005.20058 - id 21230 Mon Feb 14 17:13:54 [Json.getRecord] get existing endpoints URL: https://xx.jamfcloud.com/JSSResource/policies/id/21230
Should be fixed in v2.2.1. Thanks @everetteallen for helping flush things out.
Can confirm working as expected with 2.2.1. I was able to scan 2K+ scripts with 6k+ policies and find 700+ unused scripts. I have been able to remove 142 unused scripts in single run.
While deleting an existing list of scripts is working fine I now see a crash when trying to scan for unused scripts.
Translated Report (Full Report Below)
Process: Prune [93936] Path: /Applications/Prune.app/Contents/MacOS/Prune Identifier: com.jamf.pse.prune Version: 2.2.0 (1) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502
Date/Time: 2022-02-14 09:31:57.6953 -0500 OS Version: macOS 12.2 (21D49) Report Version: 12 Anonymous UUID: 878334E7-F282-ADC2-4AD7-1700BC2D42EE
Sleep/Wake UUID: 647A872E-4A15-43AC-923F-BF9131144E4B
Time Awake Since Boot: 1300000 seconds Time Since Wake: 1243 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x0000000100e0acf4 Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [93936]
Kernel Triage: VM - pmap_enter failed with resource shortage VM - pmap_enter failed with resource shortage VM - pmap_enter failed with resource shortage VM - pmap_enter failed with resource shortage VM - pmap_enter failed with resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 Prune 0x100e0acf4 0x100de8000 + 142580 1 Prune 0x100e099a8 0x100de8000 + 137640 2 Prune 0x100e29700 0x100de8000 + 268032 3 Prune 0x100df20b4 0x100de8000 + 41140 4 Prune 0x100e32168 0x100de8000 + 303464 5 CFNetwork 0x19730eb58 0x197249000 + 809816 6 CFNetwork 0x1972a0bf4 0x197249000 + 359412 7 libdispatch.dylib 0x192418e60 _dispatch_call_block_and_release + 32 8 libdispatch.dylib 0x19241abac _dispatch_client_callout + 20 9 libdispatch.dylib 0x1924290ac _dispatch_main_queue_callback_4CF + 944 10 CoreFoundation 0x1926e5f00 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16 11 CoreFoundation 0x1926a38c0 __CFRunLoopRun + 2540 12 CoreFoundation 0x1926a2734 CFRunLoopRunSpecific + 600 13 HIToolbox 0x19b23af68 RunCurrentEventLoopInMode + 292 14 HIToolbox 0x19b23acdc ReceiveNextEventCommon + 552 15 HIToolbox 0x19b23aa9c _BlockUntilNextEventMatchingListInModeWithFilter + 72 16 AppKit 0x1951f9000 _DPSNextEvent + 844 17 AppKit 0x1951f78a4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1332 18 AppKit 0x1951e99b4 -[NSApplication run] + 596 19 AppKit 0x1951bb088 NSApplicationMain + 1064 20 Prune 0x100dec94c 0x100de8000 + 18764 21 dyld 0x1010d50f4 start + 520
Thread 1:: Dispatch queue: com.jamfpse.token_refreshQ 0 libsystem_kernel.dylib 0x1925a0ebc __semwait_signal + 8 1 libsystem_c.dylib 0x1924abd88 nanosleep + 216 2 libsystem_c.dylib 0x1924b66ec sleep + 48 3 Prune 0x100e2fdf4 0x100de8000 + 294388 4 Prune 0x100e321ac 0x100de8000 + 303532 5 libdispatch.dylib 0x192418e60 _dispatch_call_block_and_release + 32 6 libdispatch.dylib 0x19241abac _dispatch_client_callout + 20 7 libdispatch.dylib 0x192422330 _dispatch_lane_serial_drain + 672 8 libdispatch.dylib 0x192422ea4 _dispatch_lane_invoke + 392 9 libdispatch.dylib 0x19242d708 _dispatch_workloop_worker_thread + 656 10 libsystem_pthread.dylib 0x1925d5304 _pthread_wqthread + 288 11 libsystem_pthread.dylib 0x1925d4018 start_wqthread + 8
Thread 2:: Dispatch queue: NSOperationQueue 0x14f106dc0 (QOS: UNSPECIFIED) 0 libsystem_kernel.dylib 0x19259d990 semaphore_wait_trap + 8 1 libdispatch.dylib 0x19241b13c _dispatch_sema4_wait + 28 2 libdispatch.dylib 0x19241b7f4 _dispatch_semaphore_wait_slow + 132 3 Prune 0x100e2e1e4 0x100de8000 + 287204 4 Prune 0x100e30734 0x100de8000 + 296756 5 Prune 0x100e321ac 0x100de8000 + 303532 6 Foundation 0x193558590 NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK + 24 7 Foundation 0x193558438 -[NSBlockOperation main] + 104 8 Foundation 0x1935583c8 __NSOPERATION_IS_INVOKING_MAIN + 24 9 Foundation 0x19355760c -[NSOperation start] + 804 10 Foundation 0x1935572e0 NSOPERATIONQUEUE_IS_STARTING_AN_OPERATION + 24 11 Foundation 0x193557194 NSOQSchedule_f + 184 12 libdispatch.dylib 0x192429990 _dispatch_block_async_invoke2 + 148 13 libdispatch.dylib 0x19241abac _dispatch_client_callout + 20 14 libdispatch.dylib 0x19241e080 _dispatch_continuation_pop + 504 15 libdispatch.dylib 0x19241d6dc _dispatch_async_redirect_invoke + 596 16 libdispatch.dylib 0x19242c31c _dispatch_root_queue_drain + 396 17 libdispatch.dylib 0x19242cb58 _dispatch_worker_thread2 + 164 18 libsystem_pthread.dylib 0x1925d52c8 _pthread_wqthread + 228 19 libsystem_pthread.dylib 0x1925d4018 start_wqthread + 8
Thread 3:: Dispatch queue: com.jamfpse.token_refreshQ 0 libsystem_kernel.dylib 0x1925a0ebc __semwait_signal + 8 1 libsystem_c.dylib 0x1924abd88 nanosleep + 216 2 libsystem_c.dylib 0x1924b66ec sleep + 48 3 Prune 0x100e2fdf4 0x100de8000 + 294388 4 Prune 0x100e321ac 0x100de8000 + 303532 5 libdispatch.dylib 0x192418e60 _dispatch_call_block_and_release + 32 6 libdispatch.dylib 0x19241abac _dispatch_client_callout + 20 7 libdispatch.dylib 0x192422330 _dispatch_lane_serial_drain + 672 8 libdispatch.dylib 0x192422ea4 _dispatch_lane_invoke + 392 9 libdispatch.dylib 0x19242d708 _dispatch_workloop_worker_thread + 656 10 libsystem_pthread.dylib 0x1925d5304 _pthread_wqthread + 288 11 libsystem_pthread.dylib 0x1925d4018 start_wqthread + 8
Thread 4:: Dispatch queue: com.jamf.prune.backgroundQ 0 libsystem_kernel.dylib 0x1925a0ebc __semwait_signal + 8 1 libsystem_c.dylib 0x1924abd88 nanosleep + 216 2 libsystem_c.dylib 0x1924abca4 usleep + 68 3 Prune 0x100e01ef0 0x100de8000 + 106224 4 Prune 0x100e2a248 0x100de8000 + 270920 5 Prune 0x100e321ac 0x100de8000 + 303532 6 libdispatch.dylib 0x192418e60 _dispatch_call_block_and_release + 32 7 libdispatch.dylib 0x19241abac _dispatch_client_callout + 20 8 libdispatch.dylib 0x192422330 _dispatch_lane_serial_drain + 672 9 libdispatch.dylib 0x192422ea4 _dispatch_lane_invoke + 392 10 libdispatch.dylib 0x19242d708 _dispatch_workloop_worker_thread + 656 11 libsystem_pthread.dylib 0x1925d5304 _pthread_wqthread + 288 12 libsystem_pthread.dylib 0x1925d4018 start_wqthread + 8
Thread 5: 0 libsystem_pthread.dylib 0x1925d4010 start_wqthread + 0
Thread 6: 0 libsystem_pthread.dylib 0x1925d4010 start_wqthread + 0
Thread 7: 0 libsystem_pthread.dylib 0x1925d4010 start_wqthread + 0
Thread 8: 0 libsystem_pthread.dylib 0x1925d4010 start_wqthread + 0
Thread 9:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x19259d954 mach_msg_trap + 8 1 libsystem_kernel.dylib 0x19259dd00 mach_msg + 76 2 CoreFoundation 0x1926a4ed8 CFRunLoopServiceMachPort + 372 3 CoreFoundation 0x1926a3390 CFRunLoopRun + 1212 4 CoreFoundation 0x1926a2734 CFRunLoopRunSpecific + 600 5 AppKit 0x195365fb0 _NSEventThread + 196 6 libsystem_pthread.dylib 0x1925d9240 _pthread_start + 148 7 libsystem_pthread.dylib 0x1925d4024 thread_start + 8
Thread 10:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x19259d954 mach_msg_trap + 8 1 libsystem_kernel.dylib 0x19259dd00 mach_msg + 76 2 CoreFoundation 0x1926a4ed8 CFRunLoopServiceMachPort + 372 3 CoreFoundation 0x1926a3390 CFRunLoopRun + 1212 4 CoreFoundation 0x1926a2734 CFRunLoopRunSpecific + 600 5 CFNetwork 0x1974b7e30 0x197249000 + 2551344 6 Foundation 0x1935702e8 NSThreadstart__ + 808 7 libsystem_pthread.dylib 0x1925d9240 _pthread_start + 148 8 libsystem_pthread.dylib 0x1925d4024 thread_start + 8
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000100e2b2b0 x1: 0x00006000027f3e40 x2: 0x753879264cb7ff45 x3: 0x0800000000000000 x4: 0x0800000000000000 x5: 0x000000000000001d x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000000 x9: 0x0000000000000000 x10: 0x023cc026e6a72fe8 x11: 0xcd90266364fdf41f x12: 0x0dcddc14a57c3aab x13: 0x0800000000000000 x14: 0x000000016f015cb8 x15: 0xf33b51d52fc8c346 x16: 0x000000019f639470 x17: 0x000000019f73f780 x18: 0x00000001040ed648 x19: 0x0000000000000004 x20: 0x000000014f2251e0 x21: 0x0000000000000003 x22: 0x0000000100e49768 x23: 0x000000014df14250 x24: 0x0000000100df297c x25: 0x0000000000000001 x26: 0x0000600000a79b80 x27: 0x0000000000000018 x28: 0xf00000000000002a fp: 0x000000016f016000 lr: 0x0000000100e099a8 sp: 0x000000016f015e70 pc: 0x0000000100e0acf4 cpsr: 0x60001000 far: 0x000060000126c348 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images: 0x100de8000 - 0x100e3ffff com.jamf.pse.prune (2.2.0) <80d6b657-eca2-3930-b22a-15a3a8359514> /Applications/Prune.app/Contents/MacOS/Prune 0x197249000 - 0x197701fff com.apple.CFNetwork (1329) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x192417000 - 0x19245dfff libdispatch.dylib () <93e1dcfc-ef56-3113-8e7c-1ba85266a93b> /usr/lib/system/libdispatch.dylib
0x192620000 - 0x192b63fff com.apple.CoreFoundation (6.9) <16fadf8b-a3af-3e0c-b5fb-ce9a9cdc8747> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x19b208000 - 0x19b537fff com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x1951b7000 - 0x19606dfff com.apple.AppKit (6.9) <1b65b629-6d3b-3fcd-ad43-e5683a9f94b7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1010d0000 - 0x10112ffff dyld ( ) /usr/lib/dyld
0x19259c000 - 0x1925d1fff libsystem_kernel.dylib () <384945e6-dd71-37e5-9a3d-84fff14a1e60> /usr/lib/system/libsystem_kernel.dylib
0x19249d000 - 0x19251dfff libsystem_c.dylib () <0dbc8b95-0037-3725-a769-0c772c293488> /usr/lib/system/libsystem_c.dylib
0x1925d2000 - 0x1925defff libsystem_pthread.dylib (*) /usr/lib/system/libsystem_pthread.dylib
0x193514000 - 0x193901fff com.apple.Foundation (6.9) <90321a38-43a5-3767-9a9c-2c631338b9bc> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%) Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%)
REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 1024K 8 Activity Tracing 256K 1 CG backing stores 3136K 8 CG image 224K 14 ColorSync 624K 27 CoreAnimation 1584K 55 CoreGraphics 48K 3 CoreImage 32K 2 CoreUI image data 1472K 17 Foundation 48K 2 Kernel Alloc Once 32K 1 MALLOC 290.6M 69 MALLOC guard page 384K 20 MALLOC_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) SQLite page cache 128K 2 STACK GUARD 56.2M 11 Stack 13.3M 11 VM_ALLOCATE 1.0G 14 AUTH 2464K 295 AUTH_CONST 18.6M 479 DATA 14.3M 468 DATA_CONST 17.1M 488 DATA_DIRTY 1705K 204 __FONT_DATA 4K 1 LINKEDIT 576.3M 8 OBJC_CONST 3297K 259 __OBJC_RO 82.1M 1 OBJC_RW 3104K 1 TEXT 455.1M 506 UNICODE 588K 1 dyld private memory 1024K 1 libnetwork 1664K 24 mapped file 192.8M 44 shared memory 1040K 22 =========== ======= ======= TOTAL 4.0G 3076 TOTAL, minus reserved VM space 2.7G 3076
Full Report
{"app_name":"Prune","timestamp":"2022-02-14 09:31:58.00 -0500","app_version":"2.2.0","slice_uuid":"80d6b657-eca2-3930-b22a-15a3a8359514","build_version":"1","platform":1,"bundleID":"com.jamf.pse.prune","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2 (21D49)","incident_id":"929DD2E4-C4E3-4D03-BA71-EA06B714AD6F","name":"Prune"} { "uptime" : 1300000, "procLaunch" : "2022-02-14 09:31:26.8294 -0500", "procRole" : "Foreground", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "MacBookAir10,1", "procStartAbsTime" : 31720449913879, "coalitionID" : 63828, "osVersion" : { "train" : "macOS 12.2", "build" : "21D49", "releaseType" : "User" }, "captureTime" : "2022-02-14 09:31:57.6953 -0500", "incident" : "929DD2E4-C4E3-4D03-BA71-EA06B714AD6F", "bug_type" : "309", "pid" : 93936, "procExitAbsTime" : 31721190484166, "translated" : false, "cpuType" : "ARM-64", "procName" : "Prune", "procPath" : "\/Applications\/Prune.app\/Contents\/MacOS\/Prune", "bundleInfo" : {"CFBundleShortVersionString":"2.2.0","CFBundleVersion":"1","CFBundleIdentifier":"com.jamf.pse.prune"}, "storeInfo" : {"deviceIdentifierForVendor":"5F175A78-A593-5345-BB20-EB3115B2569A","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.jamf.pse.prune", "crashReporterKey" : "878334E7-F282-ADC2-4AD7-1700BC2D42EE", "wakeTime" : 1243, "sleepWakeUUID" : "647A872E-4A15-43AC-923F-BF9131144E4B", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000001, 0x0000000100e0acf4","rawCodes":[1,4309691636],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":93936}, "ktriageinfo" : "VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n", "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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