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BIG-RAT / Prune

Remove unused items from your Jamf server
MIT License
163 stars 9 forks source link

version 3.1.0 crashing on sonoma #40

Closed mrmte closed 11 months ago

mrmte commented 11 months ago

version 3.1.0 crashing on sonoma

Translated Report (Full Report Below)

Process: Prune [15805] Path: /Applications/Prune.app/Contents/MacOS/Prune Identifier: com.jamf.pse.prune Version: 3.1.0 (20230916-57E) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502

Date/Time: 2023-09-27 08:12:07.6041 +0100 OS Version: macOS 14.0 (23A344) Report Version: 12 Anonymous UUID: 29FB67EB-394C-AE00-E7A2-96B0984D751B

Sleep/Wake UUID: 109821E2-29F4-401D-946F-649970DA843A

Time Awake Since Boot: 190000 seconds Time Since Wake: 148782 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x0000000104224ae0

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [15805]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 Prune 0x104224ae0 0x104204000 + 133856 1 Prune 0x10420d118 0x104204000 + 37144 2 Prune 0x10420e134 0x104204000 + 41268 3 Prune 0x104266e04 0x104204000 + 404996 4 CFNetwork 0x193876578 0x1937b5000 + 791928 5 CFNetwork 0x193809508 0x1937b5000 + 345352 6 libdispatch.dylib 0x18e3a3cb8 _dispatch_call_block_and_release + 32 7 libdispatch.dylib 0x18e3a5910 _dispatch_client_callout + 20 8 libdispatch.dylib 0x18e3b3fa8 _dispatch_main_queue_drain + 984 9 libdispatch.dylib 0x18e3b3bc0 _dispatch_main_queue_callback_4CF + 44 10 CoreFoundation 0x18e671220 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16 11 CoreFoundation 0x18e62eaac __CFRunLoopRun + 1996 12 CoreFoundation 0x18e62dc2c CFRunLoopRunSpecific + 608 13 HIToolbox 0x198b86448 RunCurrentEventLoopInMode + 292 14 HIToolbox 0x198b86284 ReceiveNextEventCommon + 648 15 HIToolbox 0x198b85fdc _BlockUntilNextEventMatchingListInModeWithFilter + 76 16 AppKit 0x191e08f90 _DPSNextEvent + 660 17 AppKit 0x1925dcb94 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 18 AppKit 0x191dfc43c -[NSApplication run] + 476 19 AppKit 0x191dd3708 NSApplicationMain + 880 20 Prune 0x104207194 0x104204000 + 12692 21 dyld 0x18e1d9058 start + 2224

Thread 1: 0 libsystem_pthread.dylib 0x18e54de28 start_wqthread + 0

Thread 2: 0 libsystem_pthread.dylib 0x18e54de28 start_wqthread + 0

Thread 3:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x18e5128b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18e524d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18e51b4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x18e512c38 mach_msg + 24 4 CoreFoundation 0x18e62fed0 CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18e62e798 CFRunLoopRun + 1208 6 CoreFoundation 0x18e62dc2c CFRunLoopRunSpecific + 608 7 CFNetwork 0x193a12390 0x1937b5000 + 2478992 8 Foundation 0x18f72fd14 NSThreadstart__ + 716 9 libsystem_pthread.dylib 0x18e553034 _pthread_start + 136 10 libsystem_pthread.dylib 0x18e54de3c thread_start + 8

Thread 4:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x18e5128b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18e524d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18e51b4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x18e512c38 mach_msg + 24 4 CoreFoundation 0x18e62fed0 CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18e62e798 CFRunLoopRun + 1208 6 CoreFoundation 0x18e62dc2c CFRunLoopRunSpecific + 608 7 AppKit 0x191f328e0 _NSEventThread + 144 8 libsystem_pthread.dylib 0x18e553034 _pthread_start + 136 9 libsystem_pthread.dylib 0x18e54de3c thread_start + 8

Thread 0 crashed with ARM Thread State (64-bit): x0: 0x00000001e58c7068 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x00000001e5e9a1a8 x4: 0x000000019e29cd94 x5: 0x00000001e5e9a1a8 x6: 0x00000001e6f03950 x7: 0x0000000000000001 x8: 0x0000000000000000 x9: 0x000000016bbf9f00 x10: 0x0000000000000003 x11: 0x0000000000000000 x12: 0x0000000000000001 x13: 0x0000000000000001 x14: 0x00000001e6f03950 x15: 0x00000001e6f03950 x16: 0x000000018e54de40 x17: 0xe0810001e73c7998 x18: 0x0000000000000000 x19: 0x000000016bbf9f20 x20: 0x00000001e5e7e368 x21: 0x00006000000b6e40 x22: 0x00000001e73c56e8 x23: 0x00000001eafb5110 x24: 0x000000015b107c50 x25: 0x000000010425b4f0 x26: 0x000000016bbf9ef0 x27: 0x0000000104286000 x28: 0x00000001eafb4c20 fp: 0x000000016bbfa150 lr: 0x0000000104223ccc sp: 0x000000016bbf9ef0 pc: 0x0000000104224ae0 cpsr: 0x20001000 far: 0x0000000104223bf4 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images: 0x104540000 - 0x10454bfff libobjc-trampolines.dylib () <562f95b3-8118-3d61-a13f-34e819dd863d> /usr/lib/libobjc-trampolines.dylib 0x104748000 - 0x104753fff org.cocoapods.SwiftyXMLParser (5.1.0) /Applications/Prune.app/Contents/Frameworks/SwiftyXMLParser.framework/Versions/A/SwiftyXMLParser 0x104204000 - 0x10427ffff com.jamf.pse.prune (3.1.0) <6ba204ab-3010-3716-bc51-03366a17e5ab> /Applications/Prune.app/Contents/MacOS/Prune 0x1937b5000 - 0x193b85fff com.apple.CFNetwork (1.0) <034d0565-49cb-342f-8e6a-3888b596c736> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x18e3a2000 - 0x18e3e8fff libdispatch.dylib () <8790ba20-19ec-3a36-8975-e34382d9747c> /usr/lib/system/libdispatch.dylib 0x18e5b2000 - 0x18ea88fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x198b56000 - 0x198e15fff com.apple.HIToolbox (2.1.1) <38ee0ac5-f6f6-391c-852e-6954b5d253e8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x191dcf000 - 0x1930dffff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x18e1d3000 - 0x18e266873 dyld () /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ??? 0x19dd7d000 - 0x19e2bcfff libswiftCore.dylib () <9d952ae1-e049-3444-96e3-0a5756c0b89d> /usr/lib/swift/libswiftCore.dylib 0x18e54c000 - 0x18e558ff3 libsystem_pthread.dylib () /usr/lib/system/libsystem_pthread.dylib 0x18e511000 - 0x18e54bfef libsystem_kernel.dylib (*) /usr/lib/system/libsystem_kernel.dylib 0x18f6db000 - 0x19032dfff com.apple.Foundation (6.9) <11eb37ae-355b-3a35-af1b-13b599244410> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%) Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 384K 3 Activity Tracing 256K 1 CG image 720K 44 CG raster data 64K 1 ColorSync 624K 29 CoreAnimation 3520K 101 CoreGraphics 32K 2 CoreImage 32K 2 CoreUI image data 3888K 28 Foundation 144K 3 Kernel Alloc Once 32K 1 MALLOC 1.6G 64 MALLOC guard page 384K 24 SQLite page cache 256K 2 STACK GUARD 56.1M 5 Stack 10.1M 5 VM_ALLOCATE 656K 12 AUTH 2034K 373 AUTH_CONST 30.2M 588 CTF 824 1 DATA 13.4M 576 DATA_CONST 30.2M 597 __DATA_DIRTY 1937K 216 FONT_DATA 2352 1 INFO_FILTER 8 1 LINKEDIT 886.6M 4 OBJC_RO 70.6M 1 OBJC_RW 2153K 1 __TEXT 662.7M 616 dyld private memory 272K 2 libnetwork 128K 8 mapped file 219.5M 51 shared memory 1392K 15 =========== ======= ======= TOTAL 3.5G 3378

Full Report

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"Prune", "procPath" : "\/Applications\/Prune.app\/Contents\/MacOS\/Prune", "bundleInfo" : {"CFBundleShortVersionString":"3.1.0","CFBundleVersion":"20230916-57E","CFBundleIdentifier":"com.jamf.pse.prune"}, "storeInfo" : {"deviceIdentifierForVendor":"FE13A70D-D02A-5B78-BBF7-5DA8787EDA66","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.jamf.pse.prune", "crashReporterKey" : "29FB67EB-394C-AE00-E7A2-96B0984D751B", "codeSigningID" : "com.jamf.pse.prune", "codeSigningTeamID" : "PS2F6S478M", "codeSigningFlags" : 570503953, "codeSigningValidationCategory" : 6, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"eDQBlL+DAdH9e0ap9E9FqfZXRKn4X0Op+mdCqfxvQanpI8dswANf1g==","atPC":"IAAg1GAaMhAfIAPVoR4lEB8gA9VjNAGUqP7\/F2AXMhAfIAPV4QklEA=="}, "wakeTime" : 148782, "sleepWakeUUID" : "109821E2-29F4-401D-946F-649970DA843A", "sip" : "enabled", "exception" : {"codes":"0x0000000000000001, 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Model: Mac14,15, BootROM 10151.1.1, proc 8:4:4 processors, 16 GB, SMC Graphics: Apple M2, Apple M2, Built-In Display: Color LCD, spdisplays_2880x1864Retina, Main, MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Aug 8 2023 04:27:44 version 20.10.1062.3.8.7.162 FWID 01-8e237e8f AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: Laptop, Apple Inc. Thunderbolt Bus: Laptop, Apple Inc.

mrmte commented 11 months ago

scanning package or even computer groups and it crashes

BIG-RAT commented 11 months ago

Haven't been able to replicate. Are you able to grab the latest log? ~/Library/Containers/com.jamf.pse.prune/Data/Library/Logs/Prune.log

Try deleting/renaming the preference file? ~/Library/Containers/com.jamf.pse.prune/Data/Library/Preferences/com.jamf.pse.prune.plist

mrmte commented 11 months ago

i tried deleting the plist

hu Sep 28 09:43:50 [ViewController] Running Prune v3.1.0 Thu Sep 28 09:43:50 [JamfPro.getToken] Attempting to retrieve token from Optional(https://XXX.jamfcloud.com/api/v1/auth/token) Thu Sep 28 09:43:52 [JamfPro.getToken] new token created for https://XXX..jamfcloud.com Thu Sep 28 09:43:53 [JamfPro.getVersion] Jamf Pro Version: 10.49.0-t1690206199 Thu Sep 28 09:43:53 [JamfPro.getVersion] https://XXX..jamfcloud.com set to use OAuth Thu Sep 28 09:43:53 [JamfPro.getVersion] call token refresh process for https://XXX.jamfcloud.com Thu Sep 28 09:43:53 [ViewController] successfully authenticated to https://XXX.jamfcloud.com Thu Sep 28 09:43:56 [JamfPro.getToken] Use existing token from Optional(https://XXX..jamfcloud.com/api/v1/auth/token) Thu Sep 28 09:43:56 [Scan] start scanning... Thu Sep 28 09:43:56 [processItems] Starting to process mobiledeviceextensionattributes Thu Sep 28 09:43:56 [processItems] mobiledeviceextensionattributes Thu Sep 28 09:43:56 [processItems] skipping moble device extension attributes, calling - mobileDeviceGroups Thu Sep 28 09:43:56 [processItems] Starting to process mobileDeviceGroups Thu Sep 28 09:43:56 [processItems] skipping mobileDeviceGroups - call packages Thu Sep 28 09:43:56 [processItems] Starting to process packages Thu Sep 28 09:43:56 [Json.getRecord] get existing endpoints URL: https://XXX.jamfcloud.com/JSSResource/packages Thu Sep 28 09:43:57 [processItems] call scripts Thu Sep 28 09:43:57 [processItems] Starting to process scripts Thu Sep 28 09:43:57 [processItems] skipping scripts - call eBooks Thu Sep 28 09:43:57 [processItems] Starting to process ebooks Thu Sep 28 09:43:57 [processItems] skipping eBooks - call classes Thu Sep 28 09:43:57 [processItems] Starting to process classes Thu Sep 28 09:43:57 [processItems] skipping classes - call osxconfigurationprofiles Thu Sep 28 09:43:57 [processItems] Starting to process osxconfigurationprofiles Thu Sep 28 09:43:57 [processItems] skipping computer configuration profiles - call mobiledeviceapplications Thu Sep 28 09:43:57 [processItems] Starting to process mobiledeviceconfigurationprofiles Thu Sep 28 09:43:57 [processItems] skipping mobile device profiles - call patchsoftwaretitles Thu Sep 28 09:43:57 [processItems] Starting to process patchsoftwaretitles Thu Sep 28 09:43:57 [processItems] patchsoftwaretitles Thu Sep 28 09:43:57 [Xml.GET] existing endpoints URL: https://XXX.jamfcloud.com/JSSResource/patchsoftwaretitles Thu Sep 28 09:44:03 [Xml.GET] successfully retrieved: patchsoftwaretitles Thu Sep 28 09:44:03 [processItems] no patch policies - call patchpolicies Thu Sep 28 09:44:03 [processItems] Starting to process patchpolicies Thu Sep 28 09:44:03 [processItems] patchpolicies Thu Sep 28 09:44:03 [processItems] skipping patch policies - call computer-prestages Thu Sep 28 09:44:03 [processItems] Starting to process computer-prestages Thu Sep 28 09:44:03 [Json.getRecord] get existing endpoints URL: https://XXX..jamfcloud.com/api/v2/computer-prestages Thu Sep 28 09:44:08 [Json.getRecord] error during GET, HTTP Status Code: 500

Thu Sep 28 09:44:08 [processItems] unable to read Computer Prestages - restrictedsoftware Thu Sep 28 09:44:08 [processItems] Starting to process restrictedsoftware Thu Sep 28 09:44:08 [processItems] restrictedsoftware Thu Sep 28 09:44:08 [processItems] skipping restricted software, calling - advancedcomputersearches Thu Sep 28 09:44:08 [processItems] Starting to process advancedcomputersearches Thu Sep 28 09:44:08 [processItems] advancedcomputersearches Thu Sep 28 09:44:08 [processItems] skipping advanced computer searches, calling - advancedmobiledevicesearches Thu Sep 28 09:44:08 [processItems] Starting to process advancedmobiledevicesearches Thu Sep 28 09:44:08 [processItems] advancedmobiledevicesearches Thu Sep 28 09:44:08 [processItems] skipping advanced mobile device searches, calling - macapplications Thu Sep 28 09:44:08 [processItems] Starting to process macapplications Thu Sep 28 09:44:08 [processItems] skipping Mac Apps - call policies Thu Sep 28 09:44:08 [processItems] Starting to process policies Thu Sep 28 09:44:08 [Json.getRecord] get existing endpoints URL: https://XXX..jamfcloud.com/JSSResource/policies Thu Sep 28 09:44:13 [Json.getRecord] error during GET, HTTP Status Code: 500

BIG-RAT commented 11 months ago

HTTP Status Code: 500 - suggests a server issue rather than macOS issue. Do you have computer pre-stages defined, going to assume you have some policies.

mrmte commented 11 months ago

closing, doesnt seem to crash anymore