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BOINC / boinc

Open-source software for volunteer computing and grid computing.
https://boinc.berkeley.edu
GNU Lesser General Public License v3.0
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Expected role of account managers #2611

Open tristanolive opened 6 years ago

tristanolive commented 6 years ago

From discussion of #2565, the question has been raised as to what the role of an account manager (AM) is and what the nature of interaction should be between users of AMs and BOINC projects. For the historical perspective, see the original design and purpose of Account management systems as documented in the BOINC wiki.

Streamlining the process of attaching and managing BOINC clients on multiple projects seems to be the established purpose both in documentation and in discussion. So the topic at hand now is the user experience: Should users of AMs be required to interact directly with BOINC projects, or should all necessary interaction take place directly with the AM and client software?

tristanolive commented 6 years ago

For most effective reach of non-technical users, my stance is that the AM website and client software should be the only points of interaction that are required for an AM user to participate. Non-technical users of an AM may not even understand that BOINC projects exist independently of the AM website that they used to join, so it could be quite confusing if any direct interaction is required that bypasses the AM.