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BabDev / Podcast-Manager

Podcast Manager is a suite of extensions allowing users to host and manage a podcast feed from their Joomla! site.
http://www.babdev.com/extensions/podcast-manager
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iTunes Download issues #151

Open TimAustinTX opened 10 years ago

TimAustinTX commented 10 years ago

We have a number of people who claim they can see the latest episode but can't download them.

Any ideas?

https://itunes.apple.com/us/podcast/practical-pistol-show/id641400652?mt=2

Thank you, Tim

mbabker commented 10 years ago

All the episodes are appearing correctly in iTunes and all the media files are accessible?

TimAustinTX commented 10 years ago

The episodes look correct. For some reason user scan download the episodes via their phone but not the iTunes software on their PCs.

I have experienced this myself.

mbabker commented 10 years ago

I'm experiencing the same. I'm personally not familiar enough with iTunes and how it is pulling from remote sites to troubleshoot myself, but I have a gut feeling there is an issue on Apple's end that needs to be looked at.

TimAustinTX commented 10 years ago

The issue was a space int he name of the podcast MP3 file (Test Podcast.mp3 vs Test-Podcast.mp3) I tunes dd not like the space and changing the name resolved the issue.

mbabker commented 10 years ago

I think that's why I coded the inbuilt media manager to convert spaces to underscores. It might help to add an extra validation to the podcast editor, and maybe a function in the media manager, to help the user get rid of spaces in their file names.

mbabker commented 9 years ago

There's now a check on save for spaces in the filename. I think this will be as far as I go for this release, I'll do some work to expand the media manager to support renaming files and handling these types of things in 3.0 (and hopefully Joomla has the updated media manager by then and I could possibly employ that instead).