Feature: Multi language for mail templates

[marco-aa]

Dear all :)

the UI now supports multi languages :) It would be nice to answer in the language the users is writing so the system is multi national.

2 Ideas

a) Email is coming into the system and if the ticked is assigned we can set the language or b) the team member can answer and set it own language he will answer with - so we can answer a customer in diffrent languages/templates

What do you think ?

[BadChoice]

Sounds good, the only concern I have is the email comments parser since it uses that specifiy line to find when the answer ends..

[marco-aa]

Maybe i got a good idea from a colleage ;)

in config we define the line like "#+#+#+#+#+#+#+#+" and separte the text in the email template we will write "please write above this line".

some text ttt

please write above this line 
#+#+#+#+#+#+#+#+#+#+#+

so we can keep the mail parser and have the translation ? What do you think ? Have a nice weekend ;)