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BaldMansMojo / check_vmware_esx

chech_vmware_esx Fork of check_vmware_api.pl
GNU General Public License v2.0
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HELP Getting "SOAP request error - possibly a protocol issue:" #75

Closed talbaror closed 9 years ago

talbaror commented 9 years ago

Hi ,

I Am using check_vmware_esx under ICINGA 2 on ESX 5.01 with following VMware-vSphere-Perl-SDK-6.0.0-2503617.x86_64 under Ubuntu 14.04 with perl -MLWP -e 'print "$LWP::VERSION\n"'; 5.837 and the issue is i keep getting on all checks for time to time following error "SOAP request error - possibly a protocol issue:" Any idea how to solve it please advice Thanks

BaldMansMojo commented 9 years ago

Don't use SDK 6.x . You don't need it for Vmware 5.x. Some people have reported trouble with SDK 6.x to me. I'm using an enterprise grade OS here (Red Hat clone CentOS), version 6.7. I wasn't able to get SDK 6.x to work even with the precompiled Perl modules. And Centos 7 is no option due to problems with systemd (ever tried to port some more complex init scripts to systemd?). But currently I have no Vmware 6.x installation. 2 month ago I talked with a Vware trainer. I told me "6.x for production? Never ever! Too early."

So use https://developercenter.vmware.com/web/sdk/55/vsphere-perl Should work. I will close this issue. In case of trouble please reopen it.

Regards Martin

talbaror commented 9 years ago

Thanks , works like charm Cheers :-)

talbaror commented 9 years ago

Sorry , to soon to celebrate . i installed 5.5 as suggested but after a while i get again "SOAP request error - possibly a protocol issue:" and others "Error: A general system error occurred: SOAP session destroyed" any idea ? Thanks

BaldMansMojo commented 9 years ago

Yep. I've seen it sometimes. The Perl SDK depends on libwww-perl. and SSL. Maybe this link can help you a little bit: https://communities.vmware.com/message/2298661 To test it's best to use the command line tools from the SDK (see SDK documentation). If the connect from the CLI works well that plugin should work. Unfortunately I'm not an Ubuntu user. Documentation can be found here: https://www.vmware.com/support/developer/viperltoolkit/index.html Read the installtion guide. There are some hints for Ubuntu (PDF page 12)

Regards Martin

BaldMansMojo commented 9 years ago

Forgot one thing. Check the access rights for the directory to store the sessionfiles. The user running Nagios (or Icinga or Shinken or Naemon or...) must have access (rw) because the plugin is running with the user rights. Often someone tests it as root and when Nagios (running as user nagios) starts the plugin it won't work. For a test you can start it with --nosession (see command reference of my plugin). If this work you have a problem with the sessionfile directory.

Martin

BaldMansMojo commented 5 years ago

Without knowing anything about your landscape and can say anything about a solution.

BaldMansMojo commented 5 years ago

Well - since few weeks I have 2 Nagios workers running CentOS 7 and therefore I can now proceed with the plugin. But back to your problem. What the heck is that a vmware rpm for? I have never seen it. You need the Perl SDK from https://my.vmware.com/group/vmware/get-download?downloadGroup=VS-PERL-SDK65. You can even test later versions like https://my.vmware.com/group/vmware/get-download?downloadGroup=VS-PERL-SDK67 but never older versions. From 6.x the SDK had more bugs than my old dog fleas.

For libwww-perl I'm using perl-libwww-perl-6.05-2.el7.noarch from CentOS repository.

So your 2 packages are absolutely unknown 2 me. When you install SDK by hand there is a question for installing some precompiled Perl modules. Say for installation of this modules