[BUG]: HidD_SetFeature Failed (RGB Keyboard reverts back to demo waterfall rainbow)

[Punkd86]

Version

2.12.0

OS

Windows 11 Home 10.0.22621 build 22621

Device

Lenovo Legion PRO 5i 82S0

BIOS version

Lenovo J2CN49WW, 11/25/2022

What's wrong?

The Keyboard randomly and often (almost constantly) reverts to the demo rainbow waterfall mode and when I go to change it back I see the error in the screenshot

How to reproduce the bug?

Wait a minute or 2 and it will just happen.

What is the behavior that you expected?

The keyboard to stay set as setup in the keyboard RGB menu.

Logs

error_2023_05_03_14_50_46.txt error_2023_05_03_15_08_56.txt error_2023_05_03_15_09_10.txt log_2023_05_03_15_21_40.txt error_2023_05_02_17_30_01.txt error_2023_05_03_14_43_29.txt

Do you have Lenovo software installed?

• [ ] Lenovo Vantage is installed
• [ ] Lenovo Hotkeys is installed
• [X] None of the above

Did you disable any Lenovo software using Lenovo Legion Toolkit?

• [ ] Lenovo Vantage
• [X] Lenovo Hotkeys
• [ ] I disabled some things on my own (please write below what you did)

Additional information

No response

[BartoszCichecki]

Before looking at this issue I would like someone else to confirm the issue since I have a feeling it might be a problem with your machine.

The error indicates that Windows couldn't send a message to the keyboard RGB controller, but if all devices are working properly that shouldn't happen, especially that there is no error code.

[Punkd86]

ok, makes sense. if it is a machine or Windows issue, would you have an idea of where to start so I can see if I can't resolve it myself? It is super annoying...lol

[BartoszCichecki]

There are a couple things that may be worth trying:

1. Make sure that if Vantage was installed, it is uninstalled properly.
2. See if Vantage communicates with your keyboard properly or if you see similar problems.
3. Do an EC reset.

But this is the first I see this so I am kinda puzzled what could be the issue. Usually there would be an error code which would indicate what's wrong.