BelledonneCommunications / linphone-desktop

Linphone is a free VoIP and video softphone based on the SIP protocol. Mirror of git://git.linphone.org/linphone-desktop.git
https://linphone.org/
GNU General Public License v3.0
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Sound is broken after installing Logitech G Hub software for headset #317

Open sines99 opened 4 years ago

sines99 commented 4 years ago

I am using a new headset. The Logitech PRO X gaming headset. After installing the Logitech G Hub software, the sound in Linphone is broken. If I don't use the headset's sound card, but the computer's, the sound is ok, but the microphone is not recognized. When I uninstall the Logitech software, the sound works fine again and the microphone is recognized. But then I hear myself twice. But that is not due to the Windows setting.

Why could the sound sound so broken when I set up the Logitech software? How can I fix it? Any ideas?

ZaquMan commented 1 year ago

Yes, this is an old issue, but I've been having the same issue, and the only resolution I found was to just uninstall Logitech G Hub. It's not my desired solution, but seeing as it's been over two years, it might just be what it is for now.

ZaquMan commented 1 year ago

Update: We've found that this happens with Corsair headsets when Corsair's iCue is installed. Like with Logitech's G Hub, the solution I've found is to just uninstall iCue. I think the issue comes from the management software's abilities to change the audio stream, such as changing EQ levels, but this isn't something I know how to dig into more.