search

BelledonneCommunications / linphone-desktop

Linphone is a free VoIP and video softphone based on the SIP protocol. Mirror of git://git.linphone.org/linphone-desktop.git
https://linphone.org/
GNU General Public License v3.0
408 stars 209 forks source link

Automatic accept on transfert between active calls #383

Open julonexus opened 4 years ago

julonexus commented 4 years ago

Has there been any progress with this?

The new UI and features in 4.1.1 are excellent but attended transfer is a must have.

Tested on 4.1.1, the attended transfer process as follows is creating a new call on the last step instead of transferring using the existing call: 1) Place call A on hold. 2) Dial the new destination and wait for them to answer (call B). 3) Go back to call A then click transfer to the existing call B (from step 2).

The transferee needs to answer the call again on step 3 which is not typical behaviour and does cause issues with usability particularly in call centre environments.

Effectively what should be an attended transfer becomes a blind transfer, blind transfer does work correctly.

Originally posted by @shaunjstokes in https://github.com/BelledonneCommunications/linphone-desktop/issues/192#issuecomment-418108648

julonexus commented 4 years ago

There is no plan to do that yet. If this is something somebody really need, you can contact our sales department (sales@belledonne-communications.com) and we'll send you a quotation.

attermann commented 3 years ago

FYI, I recently submitted pull request #511 which adds support for attended transfer.