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BelledonneCommunications / linphone-desktop

Linphone is a free VoIP and video softphone based on the SIP protocol. Mirror of git://git.linphone.org/linphone-desktop.git
https://linphone.org/
GNU General Public License v3.0
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[Bug]: Install fails with 'Linphone is running' #705

Closed DrDallas closed 1 year ago

DrDallas commented 1 year ago

Context

I am an engineer responsible for deploying the application for a customer; I do not use Linphone.

General information

When starting the installer (by double clicking or from the command line), the user (local admin or not) receives the following error message: Linphone is running. Please close it first from the application menu and restart the installation.

See the "Additional Context" for the problem discussion and resolution.

Expected behaviour

The application installer starts.

To Reproduce

  1. Create a folder somewhere (e.g., c:\temp) named Linphone
  2. Download the installer and place it in the newly created folder (e.g., c:\temp\Linphone)
  3. Open the folder in Explorer
  4. Launch the installer
  5. Error message is displayed
  6. Try launching installer from command line (leaving the Explorer window open)
  7. Error message is displayed
  8. Close the Explorer window
  9. Launch the installer from the command line (the Explorer window is now closed).
  10. The installer starts

Additional context

The issue is that the installer looks for Windows with the title "Linphone". You can also get the same error if you open Notepad with a file named Linphone.

To correct, the installer should look for a unique Linphone process / signature instead of static text in window titles.

SDK logs URL

No response

julonexus commented 1 year ago

Already fixed for 5.0. Duplicate of #695