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BenedictBCJJ / pe

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Unnecessarily long explanation for streaks #13

Open BenedictBCJJ opened 3 years ago

BenedictBCJJ commented 3 years ago

writes about how goals and streaks are handled for too long and is too complicated image.png

nus-pe-bot commented 3 years ago

Team's Response

Hi there, thank you for your feedback. The team has reviewed this report and has decided that this is not a valid bug. We also disagree with the severity and think that it should be Low as users can choose to just read a single example if they can understand Streaks after that. We will only talk about the lengthy streak explanation because we found a similar issue posted by you that reported a bug with the lengthy explanation on goal deadlines (#517).

The team found that the explanation was adequate and necessary for the user to fully understand the concept behind streaks. As you can see, the Streaks Dashboard takes up only two paragraphs. All the information needs to be there so that users will understand what is a Streaks Dashboard and how to display it. There isn't any repeat information here.

The next two paragraphs are on how streaks are calculated, which is totally different from the Streak Dashboard explanation. All the information is necessary to ensure that any user reading it will really understand how streaks are calculated. We did not want to rely on the users' guesswork, hence we put in a longer explanation with examples.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: I believe that using snapchat streak as an introduction to your streaks function brings in confusion to the user as it is a term not all users would be familiar with. It is definitely overly lengthy, close to a page explaining streaks.

image.png Under explanations unnecessarily long and terms reader might not know. You can simply say: e.g. Streaks are the number of weeks/months/years in a row the user has met with his/her friend and streaks reset after the last day of the time period.

image.png

This is the full overview of streaks where it is repeatedly stated that if you meet your friend your streaks increase, and high streaks means meeting your friends alot, etc. Adding unnecessary explantions to your dasboard.

:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

Reason for disagreement: If readers do not understand how streaks work, then the streak function which is a main feature of the app will not be used properly by the user. Having such a long description would either confuse the user or the user might not even want to read this section of the UG.