Open Stanley-Ye opened 4 years ago
Action Taken: Sent following email to (techsupport@datascience.berkeley.edu)
Email: Hi,
I am writing to report the following ISVC issue. Please provide an ETA for resolving. Thanks.
Defective Item: W209 Async: 7.6 Usability and User Studies (section 2)
Issues: 1) Green bars on top/bottom of video do not appear to be intended or purposeful.
Regards, Stanley
Response from Tech Support:
Greetings Stanley,
Thank you for contacting the Online Technical Support Team. We have escalated your request for further review. Someone from Technical Escalations will follow up with you.
Case Number: 01329676 Subject: W209 Async: 7.6 video is defective Received: 2/20/2020
Please feel free to reply to this email or reach out to us via phone or chat and reference this case for further assistance. We are available 24/7.
Warm Regards, Raymond, Technical Support ref:_00Dd0iKQA._5003t17TJsJ:ref
Defective Item: W209 Async: 7.6 Usability and User Studies (section 2)
Issues: 1) Green bars on top/bottom of video do not appear to be intended or purposeful.