search

Betterbird / thunderbird-patches

Betterbird is a fork of Mozilla Thunderbird. Here are the patches that provide all the goodness.
Other
455 stars 20 forks source link

Betterbird flatpak fails to start #257

Closed sho-87 closed 7 months ago

sho-87 commented 7 months ago

I installed Betterbird the other day as a flatpak. I got everything set up and working fine. At some point I was changing some settings (I think it was related to the minimize to tray option) and Betterbird crashed.

From that point on, I have been unable to start Betterbird. Every time I try I get:

image

Things I have tried:

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: glxtest: ManageChildProcess failed (t=5.27879) |[1][GFX1-]: No GPUs detected via PCI (t=5.27883) [GFX1-]: No GPUs detected via PCI


- Following the advice [here](https://github.com/Betterbird/thunderbird-patches/issues/80) and [here](https://github.com/flathub/eu.betterbird.Betterbird?#migration-from-pre-exisiting-thunderbird-flatpak-installations), I figured I could try a profile migration to bootstrap things. I installed thunderbird (flatpak), set everything up, copied `~/.var/app/org.mozilla.Thunderbird/.thunderbird` to `~/.var/app/eu.betterbird.Betterbird/.thunderbird`. However, running `flatpak run eu.betterbird.Betterbird -P` gives the same dialog box error
- I had a previous btrfs snapshot from before the dialog started showing up. Restoring the snapshot doesnt seem to fix anything

I'm confused about why this error would still be showing up after removing Betterbird from my system. Why would the lack of a profile carry over between installs like that?

fyi:
this is on Nobara/Fedora39, running KDE Plasma wayland
Betterbird commented 7 months ago

Sorry, this may seem harsh, but we can't action this, especially since it was working fine until "some settings" were changed.

This is a support case and not a fault we can address in the software. "Your Betterbird profile cannot be loaded" is clearly a sign of an inaccesible profile in ~/.thunderbird or wherever FlatPak stores the profile. I'm not even sure, -p works in the FlatPak context.

Maybe the FlatPak maintainer can assist you. @mfschumann, any comments?

Betterbird commented 7 months ago

I'm not even sure, -p works in the FlatPak context.

It might try to access the profiles in ~/.thunderbird where FlatPak doesn't store the profiles (I believe).

mfschumann commented 7 months ago

Are you running the flatpak with default permissions or have you given BB access to your home directory (using flatseal or via flatpak override)?

With default permissions, the profile must be in ~/.var/app/eu.betterbird.Betterbird/.thunderbird, whereas it must be in ~/.thunderbird when BB has access to your home directory.

sho-87 commented 7 months ago

ah good to know. didnt know it looked in a different place depending on permissions. all works now