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Betterbird is a fork of Mozilla Thunderbird. Here are the patches that provide all the goodness.
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Crashes at message load after long idle time #275

Open eyalroz opened 4 months ago

eyalroz commented 4 months ago

I'm using 115.8.1-bb25 (64-bit) on Devuan GNU/Linux excalibur, with Cinnamon DE.

For the last couple of weeks (or so), I've been experiencing almost-certain crashes in the following scenario:

I've experienced similar crashes, very infrequently, before, but now it's maybe half the times this scenario occurs, which is basically daily.

Betterbird commented 4 months ago

It sounds like Issue #266. What happens if you set these prefs to false: mail.biff.show_tray_icon, mail.biff.show_tray_icon_always, mail.minimizeToTray ?

eyalroz commented 4 months ago

@Betterbird : I'll set these to false for a few days and see what happens, but the second two were already false.

Betterbird commented 4 months ago

Same issue as Issue #153, right? We never got to the bottom of this one. There were a few crash stories, all related to the system tray. The reports were that if people got back to the program after a while, reading a message and hence updating the system tray icon tooltip, it crashed. This happened on Gnome, but we can't rule out that Cinnamon is also affected.

eyalroz commented 4 months ago

Whoops... I'd forgotten I'd filed that one. I guess sometimes a few mysterious reports add up into something actionable. Will put a calendar reminder to report about the experiment results in a few days.

beeburrt commented 3 months ago

I'm getting crashes too. It happens only after I first start Betterbird after a boot/reboot. I'm not using the system tray feature.

system_details

betterbird

Betterbird commented 3 months ago

It happens only after I first start Betterbird after a boot/reboot. I'm not using the system tray feature.

Hmm, and TB doesn't crash? Have you switched these prefs off? mail.biff.show_tray_icon, mail.biff.show_tray_icon_always?

Fedora, Gnome and Wayland are really not the most stable combination. TB has crashes, too.

beeburrt commented 3 months ago

Thunderbird doesn't crash.

mail.biff.show_alert -- false mail.biff.show_tray_icon -- false mail.biff.show_tray_icon_always -- false mail.minimizeToTray -- false

I installed the eu.betterbird.Betterbird.Debug but I'm sorta lost as to what to do next in order to attach gdb. Do I need to launch Betterbird from gdb before crash?

Betterbird commented 3 months ago

The FlatPak maintainer once pointed me to this article: https://blogs.gnome.org/mclasen/2017/01/20/debugging-a-flatpak-application/

mfschumann commented 3 months ago

@beeburrt You can either

  1. run Betterbird from gdb, then trigger the crash: 
    flatpak run --devel --command=sh eu.betterbird.Betterbird
gdb /app/lib/betterbird/betterbird
(gdb) run
  2. or inspect previous crashes: 
    coredumpctl
flatpak-coredumpctl -m <PID from coredumpctl output> eu.betterbird.Betterbird

In both cases you should end up with a gdb prompt at the point where the crash occurred. From there you can save the C++ and the JS traces to a file by running:

(gdb) set logging file trace.txt
(gdb) set logging enabled on
(gdb) bt
(gdb) print DumpJSStack()
beeburrt commented 3 months ago

when I run:

flatpak run --devel --command=sh eu.betterbird.Betterbird

I get the cool betterbird prompt that looks like:

[📦 eu.betterbird.Betterbird ~]$

and then, after a few seconds, I get thrown back to my prompt, which I then have to reset to get back to normal

And when I run:

flatpak-coredumpctl -m 3627 eu.betterbird.Betterbird

I got:

Executable /usr/libexec/xdg-desktop-portal doesn't seem to be a flatpaked application.
Running: `"flatpak" "run" "--filesystem=home" "--filesystem=/tmp" "--command=gdb" "--devel" "eu.betterbird.Betterbird" "/usr/libexec/xdg-desktop-portal" "/tmp/tmpb2zscnka"`

...then gdb downloading more stuff... and then:

Downloading executable for /usr/lib64/liblzma.so.5.4.4                          
[###                                                                         ]Traceback (most recent call last):
  File "/usr/bin/flatpak-coredumpctl", line 83, in <module>
    coredumper.run()
  File "/usr/bin/flatpak-coredumpctl", line 58, in run
    subprocess.check_call(flatpak_command)
  File "/usr/lib64/python3.12/subprocess.py", line 413, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['flatpak', 'run', '--filesystem=home', '--filesystem=/tmp', '--command=gdb', '--devel', 'eu.betterbird.Betterbird', '/usr/libexec/xdg-desktop-portal', '/tmp/tmpb2zscnka']' returned non-zero exit status 137.
From running sudo journalctl -r: 
Apr 14 14:53:15 fedora betterbird-bin[7580]: Failed to load module "pk-gtk-module"
Apr 14 14:53:15 fedora betterbird-bin[7580]: Failed to load module "canberra-gtk-module"
Apr 14 14:53:15 fedora betterbird-bin[7580]: Failed to load module "pk-gtk-module"
Apr 14 14:53:15 fedora betterbird-bin[7580]: Failed to load module "canberra-gtk-module"
Apr 14 14:53:15 fedora systemd[3191]: Started app-flatpak-eu.betterbird.Betterbird-7557.scope.
Apr 14 14:53:15 fedora systemd[3191]: Started app-gnome-eu.betterbird.Betterbird-7557.scope - Application launched by gnome-shell.
Apr 14 14:45:56 fedora abrt-notification[7240]: [🡕] Process 5997 (flatpak-coredumpctl) of user 1000 encountered an uncaught subprocess.CalledProcessError exception
Apr 14 14:45:56 fedora abrt-applet[3814]: g_app_info_should_show: assertion 'G_IS_APP_INFO (appinfo)' failed
Apr 14 14:45:56 fedora abrt-server[7229]: Deleting problem directory Python3-2024-04-14-14:45:55-7195 (dup of Python3-2024-04-14-14:25:56-5997)
Apr 14 14:45:55 fedora python3[7195]: detected unhandled Python exception in '/usr/bin/flatpak-coredumpctl'
Apr 14 14:45:45 fedora systemd[3191]: Started app-flatpak-eu.betterbird.Betterbird-7197.scope.
Apr 14 14:44:47 fedora systemd[3191]: Started vte-spawn-64ded488-b41f-4d52-8db2-db65744082db.scope - VTE child process 7139 launched by gnome-terminal-server process 7120.
Apr 14 14:44:47 fedora gnome-shell[3465]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed
Apr 14 14:44:47 fedora gnome-terminal-[7120]: Failed to load module "pk-gtk-module"
Apr 14 14:44:47 fedora systemd[3191]: Started gnome-terminal-server.service - GNOME Terminal Server.
Apr 14 14:44:47 fedora systemd[3191]: Starting gnome-terminal-server.service - GNOME Terminal Server...
Apr 14 14:44:47 fedora systemd[3191]: Started app-gnome-org.gnome.Terminal-7112.scope - Application launched by gnome-shell.
Apr 14 14:44:43 fedora systemd[3191]: gnome-terminal-server.service: Consumed 40.401s CPU time.
Apr 14 14:44:43 fedora systemd[3191]: vte-spawn-8c10acbd-1e92-462b-8dc7-6c85ec0366ab.scope: Consumed 26.703s CPU time.
Apr 14 14:44:00 fedora abrt-notification[7074]: [🡕] Process 5997 (flatpak-coredumpctl) of user 1000 encountered an uncaught subprocess.CalledProcessError exception
Apr 14 14:44:00 fedora abrt-applet[3814]: g_app_info_should_show: assertion 'G_IS_APP_INFO (appinfo)' failed
Apr 14 14:44:00 fedora abrt-server[7063]: Deleting problem directory Python3-2024-04-14-14:44:00-7029 (dup of Python3-2024-04-14-14:25:56-5997)
Apr 14 14:44:00 fedora python3[7029]: detected unhandled Python exception in '/usr/bin/flatpak-coredumpctl'
Apr 14 14:43:50 fedora systemd[3191]: Started app-flatpak-eu.betterbird.Betterbird-7031.scope.

I realize this isn't really a betterbird issue at this point and I appreciate y'all, thanks.

eyalroz commented 3 months ago

@Betterbird : I'll set these to false for a few days and see what happens, but the second two were already false.

I think this took care of the crash issue for me.