On the donation page, when using a mobile device with a smaller screen, tapping a form of payment prompts to cover transaction fees, but the next step is not immediately obvious. This leads a user to tap their preferred form of payment one more time, which causes the page to prompt again to add a percentage to cover transaction fees.
Steps to reproduce:
Use an iPhone.
Visit donation page.
Tap first button - CC / Bank / Apple Pay.
Answer prompt to add fees.
Wonder what to do next ...
Tap it again.
Prompt repeats and adds more money.
can you see if there is a way to use JavaScript to scroll the browser to the next part where they enter their payment? Or hide the rest of the buttons once they have made their choice, so they know exactly what to do next?
Where did you see it? (App build version, device type and iOS version):
Build 1028, iPhone 12 Pro, iOS 16.7.1
see attached screen recording. Note: this is a problem with the website, not the app.
bradtchapman
commented
10 months ago
Brief description of the issue:
On the donation page, when using a mobile device with a smaller screen, tapping a form of payment prompts to cover transaction fees, but the next step is not immediately obvious. This leads a user to tap their preferred form of payment one more time, which causes the page to prompt again to add a percentage to cover transaction fees.
Steps to reproduce:
can you see if there is a way to use JavaScript to scroll the browser to the next part where they enter their payment? Or hide the rest of the buttons once they have made their choice, so they know exactly what to do next?
Where did you see it? (App build version, device type and iOS version):
Build 1028, iPhone 12 Pro, iOS 16.7.1
see attached screen recording. Note: this is a problem with the website, not the app.