Fault String: SOAP-ERROR: Parsing WSDL

[fil79]

Hi

Since friday, there is intermittent failures when initializing the customer Management Service:

Last SOAP request/response: Fault Code: WSDL Fault String: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://clientcenter.api.bingads.microsoft.com/Api/CustomerManagement/v13/CustomerManagementService.svc?singleWsdl' : failed to load external entity "https://clientcenter.api.bingads.microsoft.com/Api/CustomerManagement/v13/CustomerManagementService.svc?singleWsdl"

In my logs:

PHP Fatal error: Uncaught Error: Call to a member function GetWsdl() on null

Thanks

[robtro]

Same. Happened all the sudden. Anyone got any insight? I've reached out to engineering about this.

[dmitrywicked]

Same issue on multiply accounts

[AAATechGuy]

@robtro if you reached out to Microsoft Support, they would have notified that issue was mitigated around 10/17.

@dmitrywicked are you still seeing issues as of now (since 10/18) ?

[ostrojen-wickedreports]

Hello @AAATechGuy We logged the error on yesterday But we use microsoft/bingads:13.0.13, so now we are upgrading to 13.0.14

[AAATechGuy]

if you have faced issues described here after 10/18, please reach out to Microsoft Support, who will redirect you to the engineering team.

[fil79]

For me, since 10/18 that the issue gone

[ostrojen-wickedreports]

@fil79 could you write microsoft/bingads version which you use?

[fil79]

@ostrojen-wickedreports

Still using 13.0.1

[bostin]

Same issue