Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error.

[yuzeh]

Using 13.0.11.

Logs from the Airflow instance:

[2021-08-25 23:09:50,622] {{client.py:668}} WARNING - Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error.
[2021-08-25 23:09:50,623] {{client.py:694}} ERROR - <suds.sax.document.Document object at 0x7fd6c4fa2f10>
[2021-08-25 23:09:50,623] {{taskinstance.py:1462}} ERROR - Task failed with exception
Traceback (most recent call last):
  File REDACTED user code
  File "/usr/local/airflow/.local/lib/python3.7/site-packages/bingads/service_client.py", line 272, in __call__
    raise ex
  File "/usr/local/airflow/.local/lib/python3.7/site-packages/bingads/service_client.py", line 264, in __call__
    response = self.service_client.soap_client.service.__getattr__(self.name)(*args, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/suds/client.py", line 521, in __call__
    return client.invoke(args, kwargs)
  File "/usr/local/lib/python3.7/site-packages/suds/client.py", line 581, in invoke
    result = self.send(soapenv)
  File "/usr/local/lib/python3.7/site-packages/suds/client.py", line 621, in send
    original_soapenv=original_soapenv)
  File "/usr/local/lib/python3.7/site-packages/suds/client.py", line 670, in process_reply
    raise WebFault(fault, replyroot)
suds.WebFault: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 5baaef1d-6e41-4280-a3ab-3a110292032f.'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File REDACTED user code
RuntimeError: [(AdApiError){
   Code = "0"
   Detail = None
   ErrorCode = "InternalError"
   Message = "An internal error has occurred."
 }]

We were calling the GetAdsByAdGroupId endpoint when this occurred.

I have two questions:

1. How do I access the SOAP fault details?
2. Why is this error occurring? I would think a 200 should be an expected status.

[qitia]

can you share the payload? or do you have a requestid/trackingid? which could be found from the response. If you debug, you could find detailed error message from the response.

[qitia]

close as lack of valid detail. Please reopen with more detail if you face the same issue.

[asrivastavsprighub]

I am also facing same issue

Server raised fault: Invalid client data. Check the SOAP fault details for more information. TrackingId: ae2cf7a5-8ea4-4d15-99e6-89250223639e

tracking id also added here. please help me

[qitia]

@asrivastavsprighub Checked the log and seems like you are still using old way of OAuth. Microsoft Ads has enforced MFA since JUNE 1 2022. Can you please double confirm you already adopt that?

[hassan1731996]

I'm facing the same issue atm suds.WebFault: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 0b0f43fa-1b5f-4a14-9946-960d29c40966.' tracking id also added here. please help me @qitia

[shpilievoi29]

@qitia suds.WebFault: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 29a587c6-de6c-4146-a4e5-aa2ef6a9dbbc.' Help Me

[SelfTaughtCoder78704]

any updates I have the same error. Was working one minute, and then stopped the next. Error: Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. ^CTraceback (most recent call last): File "/var/www/vhosts/tools.fivemill.com/scripts/bingAdsApi_v13.py", line 484, in setCustomerId user = self.getCustomerService().GetUser() File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/bingads/service_client.py", line 323, in call raise ex File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/bingads/service_client.py", line 315, in call response = self.service_client.soap_client.service.getattr(self.name)(*args, **kwargs) File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/suds/client.py", line 566, in call__ return client.invoke(args, kwargs) File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/suds/client.py", line 708, in invoke result = self.send(soapenv, timeout=timeout) File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/suds/client.py", line 756, in send return self.process_reply(reply.message, None, None) File "/var/www/vhosts/tools.fivemill.com/python3/lib/python3.8/site-packages/suds/client.py", line 817, in process_reply raise WebFault(fault, replyroot) suds.WebFault: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 2f350bd4-ddfe-4b59-9a8c-f3b9ec113efb.'

[qitia]

@SelfTaughtCoder78704 "2f350bd4-ddfe-4b59-9a8c-f3b9ec113efb" is due to customer is not active. @shpilievoi29 "29a587c6-de6c-4146-a4e5-aa2ef6a9dbbc" is due to accountid not found. @hassan1731996 "0b0f43fa-1b5f-4a14-9946-960d29c40966": You must use a personal Microsoft account to sign in to Bing Ads.

[jasonlu2023]

@qitia we are trying to make api call for offline conversion, we followed the web sample code authenticated the request. It can fetch the tokens and account info successfully. When we try to make offline api call, we got this error. Could you help check what's the exactly issue? Thanks.

Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. WebFault Error:Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 44960e29-f69d-44b1-bb2a-65bb3d288763.'

[qitia]

Invalid AccountId and Invalid CustomerId Please reach out to Microsoft Advertising Technical Support adsupport@microsoft.com for help for this kind of issue

[mengbiping]

@qitia please help with this one, when I'm trying to update device bid adjustment Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. *** suds.WebFault: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 3c87c4f2-fd69-413d-a5b8-5b5b13b1a0cd.'

[qitia]

@mengbiping from the log I see CampaignCriterionTypeInvalid, this should be user error, please check your payload and reach out to support team if this does not help.

[mengbiping]

Thank you @qitia, but still cannot figure out the solution. DeviceCriterion is indeed one of the valid CampaignCriterionType. What do you think I need to fix in order to update the bid adjument for smartphone devices for an ad campaign? Could you please help to take a look?

(BiddableCampaignCriterion){
   CampaignId = 441195301
   Criterion = 
      (DeviceCriterion){
         Type = "DeviceCriterion"
         DeviceName = "Smartphones"
         OSName = None
      }
   ForwardCompatibilityMap = None
   Id = 7571673402092
   Status = "Active"
   Type = "BiddableCampaignCriterion"
   CriterionBid = 
      (BidMultiplier){
         Type = "BidMultiplier"
         Multiplier = 1
      }
 }

[qitia]

Please reach out to support team for help adsupport@microsoft.com @mengbiping

[qitia]

Provider.Authorize failed with message The user 108341858 is not authorized to do CampaignManagementFullControl on resource 1717516

Qingjun

From: Michael @.> Sent: Tuesday, April 9, 2024 4:50 PM To: BingAds/BingAds-Python-SDK @.> Cc: Qingjun Tian @.>; Mention @.> Subject: Re: [BingAds/BingAds-Python-SDK] Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. (#190)

Experiencing the same error message when trying to work with OfflineConversion upload. Could you please tell me what TrackingId: c9f5877f-9498-47ab-87e4-84b7e077ee87. translates to @qitiahttps://github.com/qitia?

- Reply to this email directly, view it on GitHubhttps://github.com/BingAds/BingAds-Python-SDK/issues/190#issuecomment-2044476004, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AG6WBQJXBAOUHROH7DGX2RDY4OTUFAVCNFSM5C2ECSD2U5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TEMBUGQ2DONRQGA2A. You are receiving this because you were mentioned.Message ID: @.**@.>>

[sunilchowdary9]

Hi @qitia Please help me with this

I was trying to download the Keyword performance report and getting this error "Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. An error occured in downloading keyword report:Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 5990d89b-2dd7-4f58-902b-7bda174bdb1d.' Error occured:Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 5990d89b-2dd7-4f58-902b-7bda174bdb1d.' MICROSOFT_ADVERTISING_MAIN : data extraction processing Failed !!!!: (<class 'suds.WebFault'>, WebFault("Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 5990d89b-2dd7-4f58-902b-7bda174bdb1d.'"), <traceback object at 0x76c254376640>)"

[qitia]

@sunilchowdary9

"The specified report request does not specify measurement columns (at least one is required). Please submit a report request with the required columns for this report type, and optionally additional columns that are to be included in the report."

[mandar-more-elastiq]

Hello @qitia , We are getting the below error: Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. WebFault Exception: Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 426bee64-121c-405b-9c0c-aeed0a426a91.'

Can you please help us over here, Also can you let us know how to get the error-details using the TrackingId?

[qitia]

@mandy-elastiq

"The accountId is invalid"

[dharani-kumar-elastiq]

@mandy-elastiq

"The accountId is invalid"

Hi - Is there a way for us to get these error details using the tracking_id, we are using bingads python pkg?

[qitia]

no so far. let me think about this.

[shachitaku]

Hi @qitia I'm working with OfflineConversion upload and I'm getting an error below:

Web service reported a SOAP processing fault using an unexpected HTTP status code 200. Reporting as an internal server error. 
Server raised fault: 'Invalid client data. Check the SOAP fault details for more information. TrackingId: 325170bd-7a8b-4b34-8c02-f9022747f533.' 

could you tell me the reason for this?

[qitia]

"Parameter 'OfflineConversions' is required and hasn't been found." @shachitaku Seems like you are trying to invoke api: ApplyOfflineConversions, you need to provide valid OfflineConversions.

[shachitaku]

@qitia Thank you for your swift response! The value I provided was indeed inappropriate, and I fixed it a few hours ago. Now I'm getting SOAP response as follows with no BatchError elements inside.

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
    <s:Header>
        <h:TrackingId xmlns:h="https://bingads.microsoft.com/CampaignManagement/v13">9eaafe65-35de-4ecc-89e6-fe53c8751b30</h:TrackingId>
    </s:Header>
    <s:Body>
    <ApplyOfflineConversionsResponse xmlns="https://bingads.microsoft.com/CampaignManagement/v13">
        <PartialErrors xmlns:i="http://www.w3.org/2001/XMLSchema-instance"/>
    </ApplyOfflineConversionsResponse>
    </s:Body>
</s:Envelope>

However, the issue is that, when I go to the conversion goals page in Microsoft Advertising, the conversions I uploaded do not seem to be reflected(even after a few hour wait). I'm not sure what I'm doing wrong since I'm not receiving errors anymore.

(ref photo) The 4th goal from the top is the offline conversion goal I'm uploading to, but the tracking status shows nothing.

Would you be able to track why my ApplyOfflineConversionsRequest that returns 200 doesn't reflect on Microsoft Advertising using the tracking id (i.e. 9eaafe65-35de-4ecc-89e6-fe53c8751b30)?

[qitia]

@shachitaku per the feature owner: It’s by design. Offline Conversion Goal doesn't have tracking status. The customer can see the results in All Conv column in Goal page. The response code 200 means what the customer uploaded passed MT validation and it went to downstream. Once the attribution analysis is complete, All Conv column will be updated.