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BingAds / BingAds-Python-SDK

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adinsight_service.GetRecommendations returns nothing #256

Closed puerile22 closed 8 months ago

puerile22 commented 8 months ago

Here's my request tracking id 7357b384-8929-420e-8a7b-d0a533970519

I can see more than 300 ads recommendations in microsoft ads UI interface, but when I try to get it through the api it just returns nothing. I tried both setting campaign ID and ad group ID and left them empty but I still didn't get anything.

MrOllzzor commented 8 months ago

According to the documentation only ResponsiveSearchAdsOpportunity is supported..

In the request you have to specify RecommendationType. RecommendationType | The identifier of the recommendation type that you want to get. Currently only ResponsiveSearchAdsOpportunity is supported.This element can't be nil or empty. One recommendation type per request, e.g., ResponsiveSearchAdsOpportunity.

Read more at: https://learn.microsoft.com/en-us/advertising/ad-insight-service/getrecommendations?view=bingads-13

puerile22 commented 8 months ago

I did specify RecommendationType and I tried this adinsight_service.GetRecommendations( RecommendationType='ResponsiveSearchAdsOpportunity' ) but I still don't get anything back

qitia commented 8 months ago

per investigation from backend, we did not find RSA recommendation for account id: 145xxxxx4, please reach out to Microsoft Advertising Technical Support adsupport@microsoft.com for help.