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BingAds / BingAds-Python-SDK

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upload_entities for BulkServiceManager no response or update in ad manager #257

Open SiebertLooijeAtBillyGrace opened 1 year ago

SiebertLooijeAtBillyGrace commented 1 year ago

Dear,

We are using the BulkServiceManager (bingads.v13.bulk) to update budgets from bing campaigns. To do this we do the following steps.

  1. We set the DailyBudget of a entity.campaign (BulkCampaign)
  2. Add this to a list of entities
  3. Create EntityUploadParameters with these list of entities inside of it
  4. Upload the EntityUploadParameter with the BulkServiceManager.upload_entities

This is working for a couple of clients (so we see that the budgets are updated in the ad manager) but also for some clients we see that this has no effect or nothing is changing but also no error is given. What is the best way to debug this or is there any bug related to this way of setting budgets?

qitia commented 12 months ago

please share the trackingid/requestid of both succeed and failed request.

SiebertLooijeAtBillyGrace commented 6 months ago

Hi @qitia, Apologizies for the late reaction. The error was some while back gone but suddenly it came up again. The issue is described like above, that we update the budgets but there is no update in the ad manager.

The tracking id of the succesful updates: 5d0ce7f8-e472-414e-b2a6-cd052f4d8979 The tracking id of failed updates: 3e79c9e9-3eaf-4e88-a9b8-31a56f97bfdb.

Can you please help me with this?