[Bug]: User cannot create an account in macroalgae.org

BioKIC / symbiota-docs

Symbiota software centralized hub for documentation

https://biokic.github.io/symbiota-docs/

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[Bug]: User cannot create an account in macroalgae.org #557

Closed ljwalker closed 3 months ago

ljwalker commented 3 months ago

Contact Details

See osTicket #0004918

Symbiota portal name

Macroalgae

What happened?

A user cannot create a new account in the algae portal, and neither the desired username nor their email is already in use in this portal. I have been unable to create a new account for them, even using other email/username combinations.

image (15)

What operational systems are you seeing the problem on?

MacOS

What browsers are you seeing the problem on?

Brave

themerekat commented 3 months ago

DB permissions were not set correctly, should be fixed!