BiologicalRecordsCentre / UKBMS-online

Issue tracking for UKBMS online recording site
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Data Entry page not populating in Internet Explorer (or Safari ?) #249

Closed IanMiddlebrook closed 10 months ago

IanMiddlebrook commented 2 years ago

Hi @Gary-van-Breda

We've had a few reports of recorders being unable to enter data because the data entry screen does not populate with any specie list. As far as we can tell, this issue is restricted to recorders using Internet Explorer. We have suggested they use a different browser, but wanted to raise it as an issue in the hope it can be addressed, or in case it points to a wider issue.

Thank, Ian

IanMiddlebrook commented 2 years ago

Hi @Gary-van-Breda ,

We have had additional feedback from a Mac user who cannot bring up a species list during data entry when using Safari: Safari Data Entry Screen

Thanks, Ian

Gary-van-Breda commented 2 years ago

@DavidRoy : since the antibot module was deployed (within the last couple of months), I can't log in to ukbms.org using Internet Explorer. I get a 'You have reached this page because you submitted a form that required JavaScript to be enabled on your browser' error.

Unfortunately I do not have a Mac, and Windows Safari is so far out of date as to be useless for debugging this. Is there anyone I can contact so I can debug this issue?