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BiologicalRecordsCentre / UKBMS-online

Issue tracking for UKBMS online recording site
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Annual Summary page unavailable #357

Closed IanMiddlebrook closed 2 days ago

IanMiddlebrook commented 3 days ago

Hi @DavidRoy @Gary-van-Breda

I've not been able to access the Annual Summary page for a couple of days.

Every time I try, I get the message: The website encountered an unexpected error. Try again later.

Many thanks, Ian

Gary-van-Breda commented 2 days ago

Hi @IanMiddlebrook I haven't had joy trying to replicate this - masquerading in as you shows the page as normal for me. Can you confirm that this is still happening to you, and if possible include a screen shot with an approximate time you had a instance of the problem - this may help us when looking at the logs.

Thanks, Gary

IanMiddlebrook commented 2 days ago

Hi @Gary-van-Breda It's been doing it all day, and again after you commented.

But I've just logged out, cleared my cache and logged back in, and now it all seems to be OK.

Apologies, Ian