BiologicalRecordsCentre / eBMS

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ERROR during log in #14

Closed xaviermestdagh closed 7 years ago

xaviermestdagh commented 7 years ago

I had trouble to log in, I requested a new password, got a one-time login link and got this while using the link:

You have just used your one-time login link. It is no longer necessary to use this link to log in. Please change your password. Error message Exception: Could not authenticate against the warehouse. Is the server down? in helper_base::get_read_auth() (line 1422 of D:\web sites\drupal7\sites\www.butterfly-monitoring.net\modules\iform\client_helpers\helper_base.php). The website encountered an unexpected error. Please try again later.

I tried several times.

BirenRathod commented 7 years ago

PostgreSQL service didn't start in the morning when system restarted. I'm already started to look into it.

BirenRathod commented 7 years ago

Hello This problem have been resolved now. the service has up and running.

DavidRoy commented 7 years ago

thanks

Gary-van-Breda commented 7 years ago

For future reference I had to go into the geoserver and re-enable the indicia datastore.

BirenRathod commented 7 years ago

I had re-enabled the indicia datastore. do you still experience any problem?

xaviermestdagh commented 7 years ago

Yes thanks I could log in correctly again. Regards, Xavier

From: Biren notifications@github.com To: BiologicalRecordsCentre/eBMS eBMS@noreply.github.com, Cc: xaviermestdagh xavier.mestdagh@list.lu, Author author@noreply.github.com Date: 16/02/2017 18:09 Subject: Re: [BiologicalRecordsCentre/eBMS] ERROR during log in (#14)

I had re-enabled the indicia datastore. do you still experience any problem?

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Gary-van-Breda commented 7 years ago

Yes. When I attempted to use the site half an hour ago, the indicia geoserver data store was disabled, and had a little warning triangle against it. The WFS country lookup was not working. I re-enabled it, and it was then OK.

xaviermestdagh commented 7 years ago

Sorry to come again with this issue, but I can now only log in using the one-time login link. It says that my password was well updated but when I log out and log in again, my password is unrecognized.

From: Gary-van-Breda notifications@github.com To: BiologicalRecordsCentre/eBMS eBMS@noreply.github.com, Cc: xaviermestdagh xavier.mestdagh@list.lu, Author author@noreply.github.com Date: 16/02/2017 18:40 Subject: Re: [BiologicalRecordsCentre/eBMS] ERROR during log in (#14)

Yes. When I attempted to use the site half an hour ago, the indicia geoserver data store was disabled, and had a little warning triangle against it. The WFS country lookup was not working. I re-enabled it, and it was then OK.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

DavidRoy commented 7 years ago

I have the same problem. I have to reset my password everytime when logging in. @BirenRathod can you look into this please