Can't create a wallet - Githubissues

BirthdayResearch / defichain-app

DeFi Blockchain desktop app for Windows, Linux and Mac.

https://defichain.com

MIT License

157 stars 57 forks source link

Can't create a wallet #1003

Closed Franz55555 closed 3 years ago

Franz55555 commented 3 years ago

Actual behavior: After I installed the App and waited to be synchronized, I click to create a new wallet but the app says to wait to complete sync.

I've already made two installations and reboot the pc several times.

Expected behavior: Create a Wallet.

How to reproduce it (as minimally and precisely as possible):

What are your environment parameters?

DeFi Wallet Version: 2.5.2
Operating System (OS): Windows 10
Current free storage capacity: 73GB

Anything else we need to know?

App Config.zip

defichain-bot commented 3 years ago

@Franz55555: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

Checkout DeFiChain’s Github issue page to see if your issue has already been reported
Submit any logs if you have them, this will greatly expedite the process for us.
You can also join our Telegram or Reddit community channels.

Details

I am a bot created to help the [DeFiCh](https://github.com/DeFiCh) developers manage community feedback and contributions. You can check out my [manifest file](https://github.com/DeFiCh/app/blob/master/.github/governance.yml) to understand my behavior and what I can do. If you want to use this for your project, you can check out the [DeFiCh/oss-governance-bot](https://github.com/DeFiCh/oss-governance-bot) repository.

izzycsy commented 3 years ago

Hi @Franz55555 , you need to wait for synchronisation to reach 100% before you can create wallet, this guide should provide more insight: https://github.com/DeFiCh/app/discussions/964

You may also download snapshot for faster synchronisation.

A tip: turn off your firewall whenever using DeFi Wallet app, as sometimes Windows interrupt the node trying to connect.

cherryactiveo2 commented 3 years ago

Cant also create a new wallet. Its already synced and after 1h of waiting still nothing happened

izzycsy commented 3 years ago

Hi @cherryactiveo2 , can you send your app logs please?

Alternatively, you can wait for v2.6.0 — you'll have to reindex again due to the upcoming Eunos Paya Upgrade, it should be release in a few days. Check DeFiChain Telegram (EN) for official announcement.

izzycsy commented 3 years ago

Hi @Franz55555 @cherryactiveo2 , update v2.6.0 is out, this is a mandatory update.  Please read through the release notes before updating. This comment is to notify you about the update.

izzycsy commented 3 years ago

Hi @Franz55555 @cherryactiveo2 , update v2.6.1 is out.  Please read through the release notes before updating. This comment is to notify you about the update.

izzycsy commented 3 years ago

Hi @Franz55555 @cherryactiveo2 , update v2.6.2 is out.  Please read through the release notes before updating. This comment is to notify you about the update.

izzycsy commented 3 years ago

Hi @Franz55555 @cherryactiveo2 , update v2.6.3 is out.  Please read through the release notes before updating. This comment is to notify you about the update.