Sent real BTC to App Wallet and it does not arrive even after 10 confirmations.

[muctobi]

i know after a bit of research now, that this feature is new. but i have sent some BTC to a BTC receive address where it never arrived.

please warn other users and help me to retrieve the funds.

I have Wallet App 2.6.2 on OSX Big Sur.

Kind Regards

[defichain-bot]

@muctobi: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
2. Submit any logs if you have them, this will greatly expedite the process for us.
3. You can also join our Telegram or Reddit community channels.

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[thedoublejay]

@muctobi Do you have a link for the tx from explorer?

[thedoublejay]

@muctobi we will check this. But in the meantime, can you type on the App Console spv_getbalance to see if you have the balance on your wallet

[muctobi]

Hi JJ Adonis,

i have downloaded Version 2.6.2 from the Website after 2.6.1 was not synchronizing.

There was no label at all that this is a not stable BETA release. I don’t understand how even a simple Messenger or Office Software is able to label that properly but not Defichain which is handling customer money.

TX ID is: https://btc1.trezor.io/tx/4010894e8413d38369769c56ae74e299b506eac44bfdefe3d9ed2d8760366ab5

spv_getbalance = 0

spv_dumpprivkey bc1qk7ea9s4lkgzjdlk0k05673nqeu4z2zujkh99n9 = Private key for address bc1qk7ea9s4lkgzjdlk0k05673nqeu4z2zujkh99n9 is not known

This is a year of my savings. I really hope that you can help me to recover these funds. And please stop other people from using this feature. This is irresponsible for anyone trusting your product and reputation.

Kind Regards

Tobias

Am 20.08.2021 um 05:10 schrieb JJ Adonis @.***>:

@muctobi https://github.com/muctobi we will check this. But in the meantime, can you type on the App Console spv_getbalance to see if you have the balance on your wallet

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/1027#issuecomment-902396689, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK3DC3XEQPYT6ZT4LS5KORTT5XBRZANCNFSM5CPAXSOA. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&utm_campaign=notification-email.

[thedoublejay]

@muctobi we're currently investigating it. We'll let you know immediately once we have some updates

[muctobi]

Thank you very much.

Please let me know if you need any further logs or data from my App.

I installed the app on a brand new OSX Big Sur Mac Book Air with M1 Processor.

Am 20.08.2021 um 09:15 schrieb JJ Adonis @.***>:

 @muctobi we're currently investigating it. We'll let you know immediately once we have some updates

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[Bushstar]

@muctobi If your wallet is encrypted/locked please run walletpassphrase first to unlock it and then run spv_dumpprivkey. Let us know if that then dumps your private key, DO NOT post it here if it does.

[muctobi]

Hi should i type:

walletpassphrase followed by my wallet Password?

Am 20.08.2021 um 09:33 schrieb Peter John Bushnell @.***>:

@muctobi https://github.com/muctobi If your wallet is encrypted/locked please run walletpassphrase first to unlock it and then run spv_dumpprivkey. Let us know if that then dumps your private key, DO NOT post it here if it does.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/1027#issuecomment-902496503, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK3DC3XWTDBMPGRPVYFOGHDT5YAOFANCNFSM5CPAXSOA. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&utm_campaign=notification-email.

[Bushstar]

It is as follows with timeout replaced by the number of seconds to unlock your wallet.

walletpassphrase PASSWORD timeout

https://bitcoincore.org/en/doc/0.16.0/rpc/wallet/walletpassphrase/

[muctobi]

yes now it showed me a private key :-)

that means i can retrieve the funs like with a paper wallet?

Am 20.08.2021 um 10:08 schrieb Peter John Bushnell @.***>:

It is as follows with timeout replaced by the number of seconds to unlock your wallet.

walletpassphrase PASSWORD timeout

https://bitcoincore.org/en/doc/0.16.0/rpc/wallet/walletpassphrase/ https://bitcoincore.org/en/doc/0.16.0/rpc/wallet/walletpassphrase/ — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/1027#issuecomment-902515575, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK3DC3XCUQUKZFT54BUNHV3T5YEQLANCNFSM5CPAXSOA. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&utm_campaign=notification-email.

[Bushstar]

Correct, with the private key you have access to that address and can get the funds back one way or another. Keep a copy of that private key. I'm working on a solution in the DeFiChain wallet now as we may have been able to recreate your problem.

[Bushstar]

@muctobi can you please post here the output of the command spv_syncstatus?

[muctobi]

{ "connected": true, "current": 696682, "estimated": 696682 }

[muctobi]

i exported the funds successfully to a external Wallet thank you very much for your help!

[izzycsy]

Hi @muctobi , update v2.6.3 is out. 
Please read through the release notes before updating. This comment is to notify you about the update.