Closed ChrKlaHH closed 3 years ago
@ChrKlaHH: Thanks for opening an issue, it is currently awaiting triage.
The triage/accepted label can be added by foundation members by writing /triage accepted
in a comment.
In the meantime, you can:
Hi @ChrKlaHH , can you try this:
Don't delete anything you're unfamiliar with, close the app
Backup the wallets
folder for safe keeping
Mac — Go to Folder:
/Users/<username>/Library/Application Support/Defi/wallets
DeFi-Wallet-2.6.3.dmg
DeFi-Wallet-2.6.3.dmg
, drag and replace the app onlyopen
still the same ... it freezes.
any other ideas? Is someone looking in the logs?
OK, looks like I have to switch to the mobile App. Luckily I had no assets in my Desktop wallet yet.
Hi @ChrKlaHH , apologies for the delayed reply. Based on your logs, the app is unable to find the data directory — hence the suggested reinstallation. Or perhaps even delete all files and reinstall again, which is a hassle. If it still does not work, could be a node issue and you might have to open an issue on https://github.com/DeFiCh/ain.
Since you're using the mobile app, please keep your 24 recovery word safe — write on paper and save it somewhere only you know and have access to. May I close this issue then? Or do you want to try the above workaround provided first? Thank you.
Hi,
I downloaded the current version 2.6.3 (MacOS 11.5.2) and downloaded the snapshot. Since the restart of the app it freezes, just showing the logo and nothing else happens. I tried to start manual via the Package Contents but it shows an error in the Terminal: 15:24:27.806 › [blockChainNotStarted - Not Running] ""
When I run the defid file it shows the following:
Restart of the Computer and Delete-Reinstallation does not help.
Anything else we need to know?
Logs.zip