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BirthdayResearch / defichain-app

DeFi Blockchain desktop app for Windows, Linux and Mac.
https://defichain.com
MIT License
157 stars 57 forks source link

Passphrase bug #1168

Closed finkels1 closed 2 years ago

finkels1 commented 2 years ago

Actual behavior: Passphrase Incorrect

Expected behavior: Passphrase Correct

How to reproduce it (as minimally and precisely as possible): Uninstall DeFi Wallet Mac desktop app, reinstall newest version, log in, generate new wallet address, deposit, attempt swap/withdrawal

I downloaded and used DeFi Wallet desktop app in December, then uninstalled it. I reinstalled it on 03/25/2022, opened and signed in with passphrase. Sign in was successful, I saw all my previous transactions/balances etc. I then generated a new DFI address. I sent 153 DFI from Cake DeFi mobile app to new DFI address on desktop. Wallet address and transaction here: https://defiscan.live/address/dabZFCBciys5PGsE3M3qYQiYfMiky4Vd71.

After transaction was confirmed on the desktop platform, I attempted to swap DFI for dUSDT using the new wallet address. I was prompted for passphrase again, which I entered. It now said my passphrase was incorrect. I tried several more times, still incorrect.

This is the same passphrase that had just worked minutes earlier, before generating new DFI address. Now I am unable to move the 153 DFI I transferred into my wallet; the coins are essentially lost to me at this time. I can't afford this loss; I am a grad student with a wedding to pay for. Devs, please assist.

What are your environment parameters?

Anything else we need to know?

defichain-bot commented 2 years ago

@finkels1: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

  1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
  2. Submit any logs if you have them, this will greatly expedite the process for us.
  3. You can also join our Telegram or Reddit community channels.
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izzycsy commented 2 years ago

Hi @finkels1 , we've no control over your passphrase. Please try to remember your passphrase, there's no limit to trying.

finkels1 commented 2 years ago

Is there a minimum number of characters, are any special characters excluded, or any other criterion for it? One word or multiple?

izzycsy commented 2 years ago

Hi @finkels1 , it's one word with a minimum of 9 characters, special character is optional.

izzycsy commented 2 years ago

Hi @finkels1 , update v2.13.0 is out, this is a mandatory update. Kindly backup wallet and read through the release notes before updating. I'll be closing this issue in the mean time. You may reopen this issue if there's new information. Thank you.