Windows Wallet V 2.11.0 and Windows 11 64 Bit with sync problems

[OKnr66]

Actual behavior:

Windows Wallet V 2.11.0 and Windows 11 64 Bit with sync problems; at a new W11 Computer it starts with snapshot and the rest blocks nearly 10 blocks until full sync. It stops then and it is not going further with the sync. You reach not the green hook.

Expected behavior:

Full sync and going parallel with the blockchain.

How to reproduce it (as minimally and precisely as possible):

1. Windows 11 64 Bit i(X)-12xxx processor and the wallet software: Windows Wallet V 2.11.0 and Windows 11 64 Bit with sync problems; at a new W11 Computer it starts with snapshot and the rest blocks nearly 10 blocks until full sync. It stops then and it is not going further with the sync. You reach not the green hook.
2. install app and start snapshot
3. give time for fullsync.
4. -> it stops some blocks before fully synced with green hook and is not going on! Sometimes also sooner.

What are your environment parameters?

• DeFiCh/app Version:
• Operating System (OS): W11 64 Bit – RAM (GB): 32 GB – CPU (Intel Core i5/i7/etc.): i9-12900K
• Current free storage capacity: 1,8 TB

Anything else we need to know?

checking it for 2 days. New installation 3 times, every time the same effect. Not able to use the software with this behaviour, because you need the sync for operations.

[defichain-bot]

@OKnr66: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
2. Submit any logs if you have them, this will greatly expedite the process for us.
3. You can also join our Telegram or Reddit community channels.

Details

I am a bot created to help the [DeFiCh](https://github.com/DeFiCh) developers manage community feedback and contributions. You can check out my [manifest file](https://github.com/DeFiCh/app/blob/main/.github/governance.yml) to understand my behavior and what I can do. If you want to use this for your project, you can check out the [DeFiCh/oss-governance-bot](https://github.com/DeFiCh/oss-governance-bot) repository.

[OKnr66]

Dear support,

not syncing 30 minutes later.

With kind regards

Olaf Knauber

[thedoublejay]

@OKnr66 can you attach your logs here? I'm also using 2.11.0 on Windows 11 and I don't have this syncing issue.

[OKnr66]

Dear support,

attached the logs. I started with the actual new snapshot from today. (97%). But same behaviour, it stops syncing DFI-Config.log DFI-log.log DFI-Nodes.log .

[fbettag]

coincidentally mine is stuck (after snapshot) also at block 1786449 but on Linux

[OKnr66]

Dear support,

you van close the call. I had a time sync problem. With the correct time the sync ended with the green hook! :-) Sorry, user in front of the computer was the problem.

With kind regards

Olaf Knauber