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BirthdayResearch / defichain-app

DeFi Blockchain desktop app for Windows, Linux and Mac.
https://defichain.com
MIT License
157 stars 57 forks source link

Unable to start blockchain #760

Closed smac1990 closed 3 years ago

smac1990 commented 3 years ago

What happened: recently downloaded DeFiChain, starts to load app then pops up with 'unable to start blockchain'

What you expected to happen:

How to reproduce it (as minimally and precisely as possible):

What are your environment parameters?

Anything else we need to know?:

defichain-bot commented 3 years ago

@smac1990: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

  1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
  2. Submit any logs if you have them, this will greatly expedite the process for us.
  3. You can also join our Telegram or Reddit community channels.
Details I am a bot created to help the [DeFiCh](https://github.com/DeFiCh) developers manage community feedback and contributions. You can check out my [manifest file](https://github.com/DeFiCh/app/blob/master/.github/governance.yml) to understand my behavior and what I can do. If you want to use this for your project, you can check out the [DeFiCh/oss-governance-bot](https://github.com/DeFiCh/oss-governance-bot) repository.
izzycsy commented 3 years ago

Hi @smac1990 , regarding the issue Unable to Start Blockchain, we can further discuss on the issue there. We would like to keep same issues in one thread. Thank you.

Try to reinstall the app (do not delete anything you’re unfamiliar with and keep your wallet.dat safe). If you haven’t already make a backup of your wallet.dat or have them on another repository, you may find it here:

Mac — Go to Folder: 
 /Users/<username>/Library/Application Support/Defi/wallets


wallet dat location

Make a copy of the wallets folder, and paste in Documents (for example), so it’s easier to find it when restoring wallet.

  1. Download update from https://defichain.com/downloads/
  2. Open DeFi-Wallet-2.3.3.dmg file
  3. Drag and replace your current app
Replace app1 Replace app2

  1. Prompt: “DeFi Wallet” can’t be opened because Apple cannot check it for malicious software. > OK

  2. Go to System Preferences > Security & Privacy > Open Anyway

    Open Anyway

  3. Restore wallet from backup (wallet.dat)
 – Guide the app to where where your wallet.dat is located

Restore wallet from backup