Electrum can't connect to bitbox

[v-barros]

When trying to connect the electrum wallet to my bitbox app, I see this error message:

Traceback (most recent call last):
  File "/home/vini/.local/lib/python3.10/site-packages/electrum/plugins/bitbox02/qt.py", line 143, in check_task
    self.client.pairing_dialog()
  File "/home/vini/.local/lib/python3.10/site-packages/electrum/plugin.py", line 406, in wrapper
    return run_in_hwd_thread(partial(func, *args, **kwargs))
  File "/home/vini/.local/lib/python3.10/site-packages/electrum/plugin.py", line 399, in run_in_hwd_thread
    return fut.result()
  File "/usr/lib/python3.10/concurrent/futures/_base.py", line 458, in result
    return self.__get_result()
  File "/usr/lib/python3.10/concurrent/futures/_base.py", line 403, in __get_result
    raise self._exception
  File "/usr/lib/python3.10/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/home/vini/.local/lib/python3.10/site-packages/electrum/plugins/bitbox02/bitbox02.py", line 177, in pairing_dialog
    hid_device.open_path(self.bitbox_hid_info["path"])
  File "hid.pyx", line 157, in hid.device.open_path
OSError: open failed

This error appears after clicking on 'next'

I've made the udev settings before

And the libraries are installed too I'm using BitboxApp version 4.39.0 Electrum version 4.5.4 Ubuntu 22.04.4 LTS

[benma]

Try closing the BitBoxApp and any other wallets/software that connect to the BitBox before using Electrum. The BitBox can only handle one wallet connection at a time.