Bitcoin-ABC / bitcoin-abc

Bitcoin ABC develops node software and infrastructure for the eCash project. This a mirror of the official Bitcoin-ABC repository. Please see README.md
https://reviews.bitcoinabc.org
MIT License
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When sending XEC, BCH were sent simultaneously #546

Open U-Dmitry opened 4 months ago

U-Dmitry commented 4 months ago

Good afternoon I made a deposit in XEC on the MEXC. When transferring coins, my BCH coins were automatically transferred. What to do in this situation.

Kronkmeister commented 3 months ago

Hi, reach out to MEXC and show them the TXid. Ask them if they can credit you the BCH as well.

U-Dmitry commented 3 months ago

Hi. MEXC wrote that the BCH was credited to another user's account. I do not know how this is possible. They wrote that an email had been sent to him asking for a refund of my BCH. But this user is not responding. I don't know if it's true or if they just don't want to return anything.

U-Dmitry commented 3 months ago

I contacted MEXC. They confirmed the receipt of the BCH. But they said that the transfer took place to another user's account and they cannot transfer BCH from his account to my account. They write that they have contacted this user with a request to refund my BCH. But this user is not responding. I don't know if it's true or not.