search

BlinkID / blinkid-in-browser

BlinkID In-browser SDK for WebAssembly-enabled browsers.
https://microblink.com/blinkid
59 stars 30 forks source link

WORKER_RUNNER_CREATION_FAILURE on Android 12 / Samsung / Chrome 96 #76

Closed tzusman closed 2 years ago

tzusman commented 2 years ago

Hi there,

Our integration is working great across many browsers, but this Samsung device in Chrome is failing to initialize the runner. In the Samsung browser on the same device, there's no issue. Any ideas on how to debug this issue, or if you've seen it before?

Thanks!

Screen Shot 2022-06-07 at 10 26 42 AM

AngTim commented 2 years ago

Hello Todd,

I hope you're doing well and staying safe. Thank you for sending a screenshot of your error. It seems like the issue is related to the dedicated memory in your environment; as a first suggestion, It would be best first to update your chrome browser and check if there are visible differences or if the issue persists. Also, the mobile device's technical specifications could affect the process and cause the said issue.

WORKER_RUNNER_CREATION_FAILURE`: there is enough memory to load WebAssembly, but there isn't enough memory to create a recognizer runner to start the recognition process.

If you have any additional information or questions, feel free to contact us.

Kind regards, Angelo Web Support Associate

AngTim commented 2 years ago

There were no further updates regarding the issue after the first follow-up.