Open ireshetnikov24 opened 1 year ago
Hello @ireshetnikov24, thank you for reaching out and reporting the issue. Did you manage to reproduce this crash on your side? "Dokument nicht erkannt" should appear when the unsupported document is scanned but not cause the crash. Did you maybe set up a class filter, and accept only specific documents? We tried different times to reproduce the issue on iPhone 13 and 13 Pro by scanning debit cards instead of identity documents, but every time, the process finished with "Document not supported! message. Feel free to reach out to support@microblink.com, where we can further troubleshoot the issue.
@MBrizic01 No, we only get crash reports from live app.
Today there is one more similar crash:
OS Version: iOS 16.6.1 (20G81)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Crashed Thread: 0
NSInternalInconsistencyException
NSMutableAttributedString.init
Impossible to set up layout with view hierarchy unprepared for constraint.
Thread 0 Crashed:
0 CoreFoundation 0x3156d7cb4 __exceptionPreprocess
1 libobjc.A.dylib 0x3078003cc objc_exception_throw
2 Foundation 0x30a123548 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:]
3 UIKitCore 0x3197d0b2c __120-[UIView _layoutEngine_didAddLayoutConstraint:roundingAdjustment:mutuallyExclusiveConstraints:]_block_invoke_2
4 UIKitCore 0x319804b70 -[UIView _layoutEngine_didAddLayoutConstraint:roundingAdjustment:mutuallyExclusiveConstraints:]
5 UIKitCore 0x3197ea558 -[UIView _tryToAddConstraint:roundingAdjustment:mutuallyExclusiveConstraints:]
6 UIKitCore 0x319806aec -[UIView(UIConstraintBasedLayout) nsli_addConstraint:]
7 UIKitCore 0x3198066dc __50-[UIView addConstraints:]_block_invoke
8 CoreAutoLayout 0x35006ce6c -[NSISEngine withBehaviors:performModifications:]
9 UIKitCore 0x319a535a0 -[UIView(UIConstraintBasedLayout) addConstraints:]
10 BlinkID 0x11675caa4 NSMutableAttributedString.init
11 Sentry 0x117df8064 __49-[SentrySwizzleWrapper swizzleSendAction:forKey:]_block_invoke_2 (SentrySwizzleWrapper.m:46)
12 UIKitCore 0x3199f5730 -[UIControl sendAction:to:forEvent:]
13 UIKitCore 0x3199f50c4 -[UIControl _sendActionsForEvents:withEvent:]
14 UIKitCore 0x3199f4f68 -[UIButton _sendActionsForEvents:withEvent:]
15 UIKitCore 0x3199f4b28 -[UIControl touchesEnded:withEvent:]
16 UIKitCore 0x3198a51bc -[UIWindow _sendTouchesForEvent:]
17 UIKitCore 0x3198a4610 -[UIWindow sendEvent:]
18 UIKitCore 0x3198a38c0 -[UIApplication sendEvent:]
19 UIKitCore 0x3198a1bac __dispatchPreprocessedEventFromEventQueue
20 UIKitCore 0x3198ea884 __processEventQueue
21 UIKitCore 0x31a55db54 updateCycleEntry
22 UIKitCore 0x319df9d90 _UIUpdateSequenceRun
23 UIKitCore 0x31a45e890 schedulerStepScheduledMainSection
24 UIKitCore 0x31a45ddec runloopSourceCallback
25 CoreFoundation 0x3157a1124 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__
26 CoreFoundation 0x3157ad7b0 __CFRunLoopDoSource0
27 CoreFoundation 0x3157325e4 __CFRunLoopDoSources0
28 CoreFoundation 0x3157480d0 __CFRunLoopRun
29 CoreFoundation 0x31574d3e8 CFRunLoopRunSpecific
30 GraphicsServices 0x38c1f7358 GSEventRunModal
31 UIKitCore 0x319b48f54 -[UIApplication _run]
32 UIKitCore 0x319b48bb8 UIApplicationMain
33 Vergleiche 0x204718434 main (AppDelegate.swift:17)
34 <unknown> 0x1adc54dec <redacted>
From breadcrumbs:
ui.lifecycle - 11:56:21 - {
beingPresented: false,
is_window_rootViewController: false,
parentViewController: MBRecognizerRunnerViewController,
screen: MBBlinkIdOverlayViewController,
window: <C24Core.C24Window: 0x11a86e050; baseClass = UIWindow; frame = (0 0; 390 844); autoresize = W+H; gestureRecognizers = <NSArray: 0x28364a4c0>; layer = <UIWindowLayer: 0x28364a250>>,
window_isKeyWindow: true,
window_windowLevel: 0.000000
}
touch - 11:57:55 - dismissButtonPressed {
title: Fertig,
view: <UIButton: 0x131bedb70; frame = (0 342.333; 270 22); opaque = NO; tintColor = <UIDynamicProviderColor: 0x283f8e4a0; provider = <__NSMallocBlock__: 0x2834329a0>>; layer = <CALayer: 0x283fe5dc0>>
}
Hello @ireshetnikov24 , thank you for sharing this with us. Unfortunately, it doesn't help in understanding what may cause the issue. But we also wanted to check if you are presenting the SDK in the full screen. Although iOS handles it quite well, it can sometimes occur that alert controllers can cause an issue when the SDK is not presented in the full screen.
@MBrizic01 not exactly. We're used to present it embedded in another view controller.
So runner controller is added into wrapping controller (due to our project specifics) using this snippet:
func add( _ viewController: UIViewController,
to view: UIView,
animated: Bool = false) {
addChild(viewController)
view.addSubview(viewController.view)
viewController.willMove(toParent: self)
viewController.view.frame = view.bounds
viewController.view.autoresizingMask = [.flexibleWidth, .flexibleHeight]
if animated {
view.isUserInteractionEnabled = false
UIView.animate(withDuration: 1, animations: {
view.alpha = 1
}) { _ in
view.isUserInteractionEnabled = true
viewController.didMove(toParent: self)
}
} else {
viewController.didMove(toParent: self)
}
}
Then wrapping controller is pushed into navigation stack, which is presented in fullscreen.
Hi @ireshetnikov24, thank you for your response. Could you send support@microblink.com a minimal sample code? You can upload it to G Drive and enable us to access it. We will try to reproduce the issue and understand what is causing it. We suspect it might be due to the embedded VC.
Hi, we also had the same issue, and the application crashed. Firebase crashlytics gives following error: Fatal Exception: NSInvalidArgumentException NSLayoutConstraint for <NSLayoutXAxisAnchor:0x281805880 "MBBaseAlertViewController:0x14fea9b50'Document not recognized'.leading">: A constraint cannot be made from <NSLayoutXAxisAnchor:0x281805880 "MBBaseAlertViewController:0x14fea9b50'Document not recognized'.leading"> to a constant. Location anchors require being paired.
xcode version : 15.0 Model: iPhone 13 pro Blink SDK Branch : master
Same issue happened to us as well.
NSInvalidArgumentException NSLayoutConstraint for <NSLayoutXAxisAnchor:0x280c81040 "MBBaseAlertViewController:0x1197abc60'Document not recognized'.leading">: A constraint cannot be made from <NSLayoutXAxisAnchor:0x280c81040 "MBBaseAlertViewController:0x1197abc60'Document not recognized'.leading"> to a constant. Location anchors require being paired.
PPBlinkID (= 6.4.0)
Hello @ysoftware , @Vaishnavi610, and whoever might encounter this issue, we cannot reproduce it internally. Could you update to the latest version, 6.7.1, and confirm whether the problem is ongoing? If so, we will include the internal team to investigate it further. Thank you
We have upgraded to 6.7.1 and I can now confirm that the issue persists.
Hi @ysoftware and @Vaishnavi610
It would be really helpful for us if you could create a minimal sample application with the SDK and how you are presenting it, as are not able to reproduce the reported crash on our end.
If sharing your implementation is not an option here, you can contact us directly at support@microblink.com
Step 3: Describe the problem
Application crashed twice during last 30 days. It seems like user tried to scan something what wasn't recognised.
Affected devices: iPhone 1, iPhone 14 Pro Max. OS Versions: 16.6, 16.6.1
Stacktrace: