Passport scanned image cropped

[samirpramanik]

Hello,

At times the scanned passport image is cropped. To avoid this, we tried the following :

mrtdRecogniezr.setReturnFullDocumentImage(true);
            ImageExtensionFactors passportImageExtFactors = new ImageExtensionFactors(0.2f, 0.2f,0.2f,0.2f);
            mrtdRecogniezr.setFullDocumentImageExtensionFactors(passportImageExtFactors);

as suggested in the documentation. But even after this, the image is coming the same. Please help resolve this.

[matvidako]

Hi,

where does this mrtdRecogniezr come from? If you are trying to modify BlinkID UI, note that we now use the new PassportRecognizer instead of MrtdRecognizer for scanning passports.

[samirpramanik]

Hi,

The declaration is as follows : MrtdRecognizer mrtdRecogniezr = new MrtdRecognizer();

I believe the API works on MrtdRecognizer instances. Could you please help as to why this is not working in our case.

Regards!

[matvidako]

Hi,

so you're not using BlinkID UI, you're working with BlinkID directly? Are you using the latest version?

[samirpramanik]

No i am using Blink ID UI 4.8.0.1. I understand there is a new version 4.9.1 where passport recognizer is used, but is there a way to fix this in MRTD recognizer in 4.8.0.1?

[matvidako]

I've checked and MrtdRecognizer works fine with image extension factors set. Can you show your code that starts scanning?