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BlockchainCommons / GordianSeedTool-iOS

Cryptographic Seed Manager for iOS
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Print Error for Gordian Envelope #200

Closed shannona closed 5 months ago

shannona commented 10 months ago

Choosing Authenticate -> Share -> Gordian Envelope and then the Print option (Print with HP Smart in my case) generates the error "File Type Not Supported"

646EBEFC-194C-456E-9DCB-3467115FED12_1_102_o

Everything else from that menu (Bytewords, BIP 39 Words, Hex) seems to print fine.

shannona commented 6 months ago

This is still the case. I can print Gordian Envelope fine from the Backup->Gordian Envelope pages.

Not entirely sure why there's this duplicate option.

shannona commented 5 months ago

Still generates an error.

wolfmcnally commented 5 months ago

I don't seem to be able to replicate this. Per your instructions, I go to Authenticate -> Share -> Gordian Envelope:

IMG_8599

And this is the screen I am presented with. There is no print option available:

IMG_8600

So I'm confused. If you go to Authenticate -> Backup -> Backup as Gordian Envelope there is a Print option:

image

When selected I get the print preview as expected:

image

And I am able to select my physical printer or any of the virtual printers in Apple's developer Printer Simulator:

image

shannona commented 5 months ago

It's a share sheet option, maybe? So, it sounds like what's broken might be outside your control.

I wonder if there's any way to disable that option so that you maintain control over whether printing is available or not?

IMG_8107

Shannon

On Sat, Jan 27, 2024 at 1:56 PM Wolf McNally @.***> wrote:

I don't seem to be able to replicate this. Per your instructions, I go to Authenticate -> Share -> Gordian Envelope:

IMG_8599.png (view on web) https://github.com/BlockchainCommons/GordianSeedTool-iOS/assets/676176/61576243-00b5-4b2b-a409-56e4b2980edd

And this is the screen I am presented with. There is no print option available:

IMG_8600.png (view on web) https://github.com/BlockchainCommons/GordianSeedTool-iOS/assets/676176/ce0fc511-6380-4bbc-bfc1-9483616ef24b

So I'm confused. If you go to Authenticate -> Backup -> Backup as Gordian Envelope there is a Print option:

image.png (view on web) https://github.com/BlockchainCommons/GordianSeedTool-iOS/assets/676176/86aeb881-05f2-4001-8ee3-774e3139c915

When selected I get the print preview as expected:

image.png (view on web) https://github.com/BlockchainCommons/GordianSeedTool-iOS/assets/676176/ca3f750c-d34f-4cfa-901c-685905b10126

And I am able to select my physical printer or any of the virtual printers in Apple's developer Printer Simulator:

image.png (view on web) https://github.com/BlockchainCommons/GordianSeedTool-iOS/assets/676176/933cadd4-b1d8-4ec9-abeb-c685ab1f3db4

— Reply to this email directly, view it on GitHub https://github.com/BlockchainCommons/GordianSeedTool-iOS/issues/200#issuecomment-1913374410, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAIPGZWAOTBIMS34JXMDFRDYQWH3HAVCNFSM6AAAAAA34GJZ46VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMJTGM3TINBRGA . You are receiving this because you authored the thread.Message ID: @.***>

shannona commented 5 months ago

Closing this, as it seems an external/HP option that only shows up on my phone.