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Blockchair / Deleted-Issues

Off-topic issues from the Blockchair.Support repository
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Transfer stuck for 2 weeks #786

Closed Lomaloma24 closed 7 months ago

Lomaloma24 commented 8 months ago

I need help with a transfer

daria-blockchair commented 7 months ago

Hi @Lomaloma24,

If you have been waiting for a long period for your transaction to be processed, the most likely reason is a low transaction fee. Some wallets support functionality to increase the transaction fee. Please reach out to your wallet or exchange to find out what you can do to have your transaction processed faster.

Blockchair only displays information regarding transactions that happened in blockchains. We do not provide wallet services, we do not process transactions, we do not store your money, and we cannot help you get it back, unfortunately. Please contact the support of your wallet or exchange for more information.

Thank you for understanding.