search

Blockchair / Deleted-Issues

Off-topic issues from the Blockchair.Support repository
30 stars 27 forks source link

Wallet issues with withdrawing #824

Closed Keenakkt closed 5 months ago

Keenakkt commented 5 months ago

I had put multiple pieces of bitcon from a game I won alot of money. Now, I can't get it out of the wallet. It keeps saying send my crypto. Is thus just the fee for handling? If not, how can I retrieve this money to my bank account? Screenshot_20240310_123854_MoonPay Screenshot_20240310_123823_MoonPay Screenshot_20240310_123813_MoonPay Screenshot_20240310_140027_Chrome Screenshot_20240310_140032_Chrome

daria-blockchair commented 5 months ago

Hi @Keenakkt, Blockchair only displays information regarding transactions that happened in blockchains. We do not provide wallet services, we do not process transactions, we do not store your money, and we cannot help you get it back, unfortunately. Please contact the support of your wallet or exchange for more information. Thank you for understanding.