Blockchair / Deleted-Issues

Off-topic issues from the Blockchair.Support repository
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bibichange #843

Closed k1wacount closed 1 month ago

k1wacount commented 1 month ago

Hello, I need help, I made a few transfers to this pseudo-wallet and 1 went through without any problems, the second one I made a mistake, it was not accepted, but in the meantime I sent another transfers which are still stuck, the problem is that they have a completed status and they are not available for purchase. the withdrawn amount was not returned to the account either

blockchair_statement_example.pdf I'm new to this, please help

daria-blockchair commented 1 month ago

Hi @k1wacount, Blockchair only displays information regarding transactions that happened in blockchains. We do not provide wallet services, we do not process transactions, we do not store your money, and we cannot help you get it back, unfortunately. Please contact the support of your wallet or exchange for more information. Thank you for understanding.