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BlueDevelopersInc / DiscordSRVUtils

A DiscordSRV addon that adds more useful features to the bot
http://discordsrvutils.xyz/
GNU General Public License v3.0
22 stars 9 forks source link

[Feature Request] Improvements to tickets #126

Open HIiamMasterGoat opened 1 year ago

HIiamMasterGoat commented 1 year ago

options on tickets:

  1. auto ping the people opened the ticket if staff answer him. (and delete the ping automaticly like pebblehost discord ticket bot if you know this host)
  2. auto close ticket if who open the ticket didnt answer the staff message. (like didnt respone to staff message with option to set timer )
HIiamMasterGoat commented 1 year ago

i forgot to wrote that on the option to its will warn if the user will not respone it will delete in %timer%

HIiamMasterGoat commented 1 year ago

and thx for respone fast. best developer.

BlueTree242 commented 1 year ago

Np 👍

HIiamMasterGoat commented 1 year ago

Hi, How are you? Do you have an approximate time for when you think it will be added if it will be added at all

BlueTree242 commented 1 year ago

It will be added, just need my CI to come back and i also need some time i am really busy

HIiamMasterGoat commented 1 year ago

Take your time, thanks a lot for the great plugin you have created. What exactly happened to the servers on your site? I noticed it doesn't work

BlueTree242 commented 1 year ago

i am having some problems with hosting, they will be fixed soon, you can see that here

HIiamMasterGoat commented 1 year ago

Oh, when do you think it will work again?

BlueTree242 commented 1 year ago

soon, probably in a few days but this is not confirmed

HIiamMasterGoat commented 1 year ago

Hi bluetree do you have a Estimated time when you will out an update with that suggest? if you dont have time its ok just update me if you will work about it or no becuase i opened that on oct.

BlueTree242 commented 1 year ago

Hi bluetree do you have a Estimated time when you will out an update with that suggest? if you dont have time its ok just update me if you will work about it or no becuase i opened that on oct.

The reason im delaying some features is possibility that PreBot my future project will replace this plugin so instead of wasting time working on this i would work on prebot, this is why i don't focus much on this plugin anymore, i will try implement this today for you tho, im not really busy as before currently, but ive been working on prebot instead of any other project, dw ill try my best to bring this feature asap.

BlueTree242 commented 1 year ago

And thank you also for reminding me i literally forgot i had feature requests on my plugin 😂😂😂😂 i immediately went to prebot when i had time

BlueTree242 commented 1 year ago

Now it is possible to ping the user when someone else sends a message in their ticket channel, for the first time, you can choose the delay before deleting the ping in the tickets config. This will not work for old tickets tho, you can find this in development builds here. The other feature will be added soon

HIiamMasterGoat commented 1 year ago

this is possible to do that it will ping the member that opened the ticket every message from the staff and not only the first message?

HIiamMasterGoat commented 1 year ago

And thank you also for reminding me i literally forgot i had feature requests on my plugin 😂😂😂😂 i immediately went to prebot when i had time

😎

BlueTree242 commented 1 year ago

this is possible to do that it will ping the member that opened the ticket every message from the staff and not only the first message?

bro while testing this was a bug and it was so annoying i don't recommend 😂

HIiamMasterGoat commented 1 year ago

this is possible to do that it will ping the member that opened the ticket every message from the staff and not only the first message?

bro while testing this was a bug and it was so annoying i don't recommend 😂

oh ok 😂