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BlueWallet / BlueWallet

Bitcoin wallet for iOS & Android. Built with React Native
https://bluewallet.io
MIT License
2.6k stars 791 forks source link

iOS app stuck on loading screen.... #205

Closed A-Zak closed 5 years ago

A-Zak commented 5 years ago

Hi,

I've downloaded the app, created a new wallet, and now when I open it, it shows me the security alert about the wallets in version 3.1 or below, but when I dismiss it, it's just stuck on a white screen with an activity indicator... /:

I tried opening the app on wifi, 4g and in airplane mode. I've also tried dismissing the security alert with both option, none of which worked...

Not sure if relevant, but I did change the lightening node to 142.93.124.241:9735

Please help.

Overtorment commented 5 years ago

My guess that it hangs trying to connect. Give it some time, like 1-2 mins. Also, direct ip of your node wont work, you first have to install https://github.com/BlueWallet/LndHub and put a link to your lndhub in settings. LMK.

A-Zak commented 5 years ago

Hey @Overtorment, Thank for the quick reply :) I've got the app running in this white screen mode for the past 12 minutes now, and it doesn't seem to go anywhere... :/ Any other ideas of what could be going on? 🤞

Overtorment commented 5 years ago

Well that looks like a crash, but I'm not seeing any crash reports for the last several hours, so thats confusing. I also could not reproduce that not on my iphone not on my android. Best option is to delete the app and reinstall it again, this clears internal data storage.

If you didnt encrypt the storage yet, you can even extract wallets data. @marcosrdz what was the tool you used to extract storage files when you connected your iphone to your mac..?

ncoelho commented 5 years ago

Any other things you have done?

A-Zak commented 5 years ago

no wallets imported no encryption activated and no plausible deniability activated either... /:

And version wise, I downloaded it yesterday, but now I see that there's an update... so I'm guessing it was 3.5.0 . Now I see that there's an update, gonna try that as well and report :)

Update

Just updated to 3.5.1, but unfortunately it still behaves the same.... /:

marcosrdz commented 5 years ago

Can you provide a screen recording of this issue? That usually helps us being able to "catch" visual clues.

A-Zak commented 5 years ago

Sure thing, although there isn't much going on there... https://dsh.re/e73bf

marcosrdz commented 5 years ago

Still happening with 3.7.0?

Overtorment commented 5 years ago

Okay, I was fixing it some time ago. This is happening because before drawing screen app tries to refresh wallet balance/txs, and if network request hangs - whole app gets stuck. I think fix made it to 3.7.2 build