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Blueforcer / awtrix3

Custom firmware for the Ulanzi Smart Pixel clock or self made awtrix. Getting started is easy as 1-2-3
https://blueforcer.github.io/awtrix3/
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[BUG] Awtrix Light w/ Ulanzi TC001 w/ Battery Removed Shuts-off After Some Time #416

Closed misterjtc closed 9 months ago

misterjtc commented 10 months ago

Bug report

Describe the bug

I have removed the battery from the my Ulanzi TC001 and awtrix appears to be working well but after an hour or two the clock shuts off and I have to unplug it and plug it back in to get it to work again. I have also noticed that the light on the back in initially is red and then when the clock turns off the light is green. I am wondering if it has something to do with voltage regulation with the battery removed.

Additional information

To Reproduce

Steps to reproduce the behavior:

  1. Remove the battery
  2. Plug in the pixel clock and push the two outer buttons to boot
  3. After an hour or two the clock turns off

Expected behavior

I expect the clock to not shut off

Screenshots

If applicable, add screenshots to help explain your problem.

Logs

(optional) Add relevant logs which could help tackle the problem.

Additional context

Add any other context about the problem here.

Blueforcer commented 10 months ago

This has nothing to do with the firmware. Awtrix is unable to turn the hardware on or off. Make sure your power supply is strong enough.

florianru1984 commented 9 months ago

I have the same Issue, since 0.9.0. But i have the battery installed.

Cerunnos75 commented 9 months ago

Same here. But only on 1 of my 2 clocks. Battery is still installed, tried different power supplies (2.1A; 3A). After 1-2 hrs the clock shuts down :-(

Cerunnos75 commented 9 months ago

UPDATE: I figured out, that (in my case) it was neither the device, nor the power supply. It was the original cable. After testing 5 different power supplies, I wanted to try a re-flash and noticed a permant loss of USB-connection. Using another cable, the connection stayed stable. Using the new cable for power, the clock stayed online now for 24hrs. I will give a new update after some days.

Blueforcer commented 9 months ago

Closing this, since it has nothing to do with the firmware. Join discord for further hardware discussions.