Describe the bug
Creating a new page using the Add New option fails sometimes while the GridBlock sets are loading. Multiple recent reports from the Facebook user group regarding this problem.
To Reproduce
Steps to reproduce the behavior:
Go to Add New under the Pages option in the Dashboard.
See the Loading latest from GridBlock sets message.
Loading times out and error message is displayed.
Reproducing this bug on command has been difficult, sometimes you will get the error and other times the content sets load as expected.
Expected behavior
GridBlock sets should load without errors.
2017 Child: version: 1.0, author: Harry J.
Callaway: version: 1.2.3, author: The BoldGrid Team
Cobalt: version: 1.2.3, author: The BoldGrid Team
Diced: version: 1.24.3, author: The BoldGrid Team
Evolv: version: 1.24.3, author: The BoldGrid Team
Hifidel: version: 1.24.3, author: The BoldGrid Team
Hydra Child: version: 1.0, author: Harry J.
Hydra: version: 1.24.3, author: The BoldGrid Team
Pavilion: version: 1.24.3, author: The BoldGrid Team
Swifty: version: 1.2.3, author: The BoldGrid Team
Uptempo: version: 1.19.3, author: the BoldGrid team
Vacation: version: 1.24.3, author: The BoldGrid Team
Venetian: version: 1.17.3, author: The BoldGrid Team
Wedge: version: 1.15.3, author: The BoldGrid Team
Westview: version: 1.2.3, author: The BoldGrid Team
Free Education: version: 1.0.2, author: scorpionthemes
Twenty Fifteen: version: 2.4, author: the WordPress team (latest version: 2.5)
Twenty Nineteen: version: 1.3, author: the WordPress team (latest version: 1.4)
Twenty Seventeen: version: 2.1, author: the WordPress team (latest version: 2.2)
Twenty Sixteen: version: 1.9, author: the WordPress team (latest version: 2.0)
image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.07
Describe the bug Creating a new page using the Add New option fails sometimes while the GridBlock sets are loading. Multiple recent reports from the Facebook user group regarding this problem.
To Reproduce Steps to reproduce the behavior:
Reproducing this bug on command has been difficult, sometimes you will get the error and other times the content sets load as expected.
Expected behavior GridBlock sets should load without errors.
Site Health Info
wp-core
version: 5.2 site_language: en_US user_language: en_US permalink: /%postname%/ https_status: false user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true
wp-paths-sizes
wordpress_path: /home/workspace/public_html/workspace wordpress_size: loading... uploads_path: /home/workspace/public_html/workspace/wp-content/uploads uploads_size: loading... themes_path: /home/workspace/public_html/workspace/wp-content/themes themes_size: loading... plugins_path: /home/workspace/public_html/workspace/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading...
wp-active-theme
name: Resolve version: 1.19.3 author: the BoldGrid team author_website: https://www.boldgrid.com/the-team parent_theme: none theme_features: editor-style, automatic-feed-links, title-tag, html5, post-thumbnails, custom-background, infinite-scroll, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, menus, widgets theme_path: /home/workspace/public_html/workspace/wp-content/themes/boldgrid-resolve
wp-themes (20)
2017 Child: version: 1.0, author: Harry J. Callaway: version: 1.2.3, author: The BoldGrid Team Cobalt: version: 1.2.3, author: The BoldGrid Team Diced: version: 1.24.3, author: The BoldGrid Team Evolv: version: 1.24.3, author: The BoldGrid Team Hifidel: version: 1.24.3, author: The BoldGrid Team Hydra Child: version: 1.0, author: Harry J. Hydra: version: 1.24.3, author: The BoldGrid Team Pavilion: version: 1.24.3, author: The BoldGrid Team Swifty: version: 1.2.3, author: The BoldGrid Team Uptempo: version: 1.19.3, author: the BoldGrid team Vacation: version: 1.24.3, author: The BoldGrid Team Venetian: version: 1.17.3, author: The BoldGrid Team Wedge: version: 1.15.3, author: The BoldGrid Team Westview: version: 1.2.3, author: The BoldGrid Team Free Education: version: 1.0.2, author: scorpionthemes Twenty Fifteen: version: 2.4, author: the WordPress team (latest version: 2.5) Twenty Nineteen: version: 1.3, author: the WordPress team (latest version: 1.4) Twenty Seventeen: version: 2.1, author: the WordPress team (latest version: 2.2) Twenty Sixteen: version: 1.9, author: the WordPress team (latest version: 2.0)
wp-plugins-active (7)
BoldGrid Backup: version: 1.9.3, author: BoldGrid BoldGrid Easy SEO: version: 1.6.2, author: BoldGrid support@boldgrid.com BoldGrid Gallery: version: 1.5, author: BoldGrid.com wpb@boldgrid.com BoldGrid Inspirations: version: 2.0.2, author: BoldGrid support@boldgrid.com Post and Page Builder: version: 1.10.1, author: BoldGrid support@boldgrid.com Post and Page Builder Premium: version: 1.0.2, author: BoldGrid WPForms Lite: version: 1.5.2.3, author: WPForms
wp-plugins-inactive (1)
Akismet Anti-Spam: version: 4.1.1, author: Automattic (latest version: 4.1.2)
wp-media
image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.07
wp-server
server_architecture: Linux 3.10.0-042stab127.2 x86_64 httpd_software: Apache php_version: 7.1.29 64bit php_sapi: cgi-fcgi max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 2M php_post_max_size: 8M curl_version: 7.64.0 OpenSSL/1.0.2r suhosin: false imagick_availability: false htaccess_extra_rules: false
wp-database
extension: mysqli server_version: 5.5.5-10.2.24-MariaDB client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
wp-constants
WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/workspace/public_html/workspace/wp-content WP_PLUGIN_DIR: /home/workspace/public_html/workspace/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: true WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined
wp-filesystem
wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable