Bolt Connection times out earlier than expected

[sa-martinlundgren]

Describe the bug Bolt disconnect earlier than expected when app is not focused on Oculus Quest.

To Reproduce Steps to reproduce the behavior:

1. Check Bolt Settings in Unity, note how many milliseconds the 'Timeout' field is set to (e.g. 60000 ms)
2. Start a game with Host and Client on Oculus Quest
3. Have the Client take of the headset
4. Note that Host tends to disconnect the Client well before the Timeout is hit, usually 10-30 seconds in

Expected behavior I expected the connection to only timeout after we reach the timelimit set by the 'Timeout' field in Bolt Settings.

Actual behavior Host disconnect the Clients way sooner, usually 10-30 seconds in.

Desktop (If applicable, please complete the following information):

• Device: Meta Quest 2
• OS: 46

Additional context

• Unity Version: 2020.3.19f1
• Bolt Version: 1.2.14a
• Network Configuration: framesPerSecond: 36 packetSize: 1200 packetMaxEventSize: 512 packetStreamSize: 4096 maxEntityPriority: 65536 maxPropertyPriority: 2048 scopeMode: 0 logTargets: 3 disableDejitterBuffer: 0 clientSendRate: 2 clientDejitterDelay: 6 clientDejitterDelayMin: 3 clientDejitterDelayMax: 9 serverSendRate: 2 serverDejitterDelay: 6 serverDejitterDelayMin: 3 serverDejitterDelayMax: 9 serverConnectionLimit: 3 serverConnectionAcceptMode: 1 commandQueueSize: 60 commandRedundancy: 6 commandPingMultiplier: 1.25 useNetworkSimulation: 0 simulatedLoss: 0.02 simulatedPingMean: 200 simulatedPingJitter: 10 simulatedRandomFunction: 0 connectionTimeout: 120000 connectionRequestTimeout: 1000 connectionRequestAttempts: 10 disableAutoSceneLoading: 0 EnableIPv6: 0

Other notes: This issue is causing us concern, because we think it might cause us to fail VRC.Quest.Functional.11, which is required to ship on the Meta Quest Store. We're looking for advice on how to deal with this situation.

There is some notes here from another Photon product which indicates that this is a known issue.

Is the only workaround to reconnect to the game when the player puts the headset on again, or is there anything else we can do?

[ramonmelo]

@sa-martinlundgren

Please, send us an email to developer@photonengine.com with any extra info you have.

We will close this ticket and wait for your email.

-- Ramon Melo Photon Bolt Team