Bonitasoft-Community / Automatic-Confirmation-Template

This is a Confirmation template for use between Steps in Bonita BPM 6.x. It includes a javascript that will automatically load the next step when available.
GNU General Public License v2.0
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This makes the todolist stay empty on some clients #1

Open fjochaud opened 10 years ago

fjochaud commented 10 years ago

Hi,

On some clients (seems to be independent of the browser) using this javascript in the confirmation page makes the todolist stay empty. We can see the task being available in the bonita portal but we the todolist stays empty in the html component of the confirmation page. Then the javascript or users have nowhere to click... If we remove javascript then the todolist is updated again...

Looking for a way to reproduce this everytime but this is difficult since this seems to depends on client setting. Would there be some logs or such to activate to help us see the root cause?

ttoine commented 10 years ago

What is your version of Bonita BPM, database, java etc ??

fjochaud commented 10 years ago

Sorry I forgot a few details, so:

We have feedback from users experiencing this issue but it's difficult to ask them details since they are externals people. I am not sure how many people it's affecting but it would seem to be close to 20-30% (seems like a lot for me but i'm not sure)

If you have any other questions... Thanks, Florent

fjochaud commented 10 years ago

Also, is this the prefered tracker or should I fill a ticket on Bonita's Jira?

ttoine commented 10 years ago

You can fill an issue in Bonita's Jira, sure. Do not forget to put a link to this GitHub repository, and all the details.

fjochaud commented 10 years ago

see https://bonita.atlassian.net/browse/BBPMC-144