An Unknown Error Occurred

[ErtugrulSueren]

Attempted Debugging

• [X] I have read the debugging page

Searched GitHub Issues

• [X] I have searched GitHub for the issue.

Describe the Scenario

Hello,

I installed bookstack on ubuntu 20.04. login screen got in my screen. when i tap to login, i get this screen. I didn't any get error on install.

Can you help me ?

thank you..

Exact BookStack Version

v22.03.1

Log Content

No response

PHP Version

7.4.3

Hosting Environment

Ubuntu 20.04

[ssddanbrown]

Hi @ErtugrulSueren,

What detail do you have in your errors logs? (As per the instructions on our debugging page which you confirmed to have read).

[ErtugrulSueren]

Stacktrace

``` [previous exception] [object] (PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstack.mfa_values' doesn't exist at /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368) [stacktrace] #0 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\\Database\\Connection->Illuminate\\Database\\{closure}() #2 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\\Database\\Connection->runQueryCallback() #3 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\\Database\\Connection->run() #4 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2736): Illuminate\\Database\\Connection->select() #5 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1657): Illuminate\\Database\\Query\\Builder->exists() #6 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->__call() #7 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(52): Illuminate\\Database\\Eloquent\\Relations\\Relation->forwardCallTo() #8 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/Relation.php(481): Illuminate\\Database\\Eloquent\\Relations\\Relation->forwardDecoratedCallTo() #9 /var/www/bookstack/app/Auth/Access/Mfa/MfaSession.php(15): Illuminate\\Database\\Eloquent\\Relations\\Relation->__call() #10 /var/www/bookstack/app/Auth/Access/LoginService.php(134): BookStack\\Auth\\Access\\Mfa\\MfaSession->isRequiredForUser() #11 /var/www/bookstack/app/Auth/Access/LoginService.php(37): BookStack\\Auth\\Access\\LoginService->needsMfaVerification() #12 /var/www/bookstack/app/Auth/Access/LoginService.php(159): BookStack\\Auth\\Access\\LoginService->login() #13 /var/www/bookstack/app/Http/Controllers/Auth/LoginController.php(151): BookStack\\Auth\\Access\\LoginService->attempt() #14 /var/www/bookstack/app/Http/Controllers/Auth/LoginController.php(120): BookStack\\Http\\Controllers\\Auth\\LoginController->attemptLogin() #15 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): BookStack\\Http\\Controllers\\Auth\\LoginController->login() #16 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction() #17 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\\Routing\\ControllerDispatcher->dispatch() #18 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\\Routing\\Route->runController() #19 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\\Routing\\Route->run() #20 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}() #21 /var/www/bookstack/app/Http/Middleware/CheckGuard.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #22 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\CheckGuard->handle() #23 /var/www/bookstack/app/Http/Middleware/RedirectIfAuthenticated.php(31): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #24 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\RedirectIfAuthenticated->handle() #25 /var/www/bookstack/app/Http/Middleware/Localization.php(83): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #26 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\Localization->handle() #27 /var/www/bookstack/app/Http/Middleware/RunThemeActions.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #28 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\RunThemeActions->handle() #29 /var/www/bookstack/app/Http/Middleware/CheckEmailConfirmed.php(47): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #30 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\CheckEmailConfirmed->handle() #31 /var/www/bookstack/app/Http/Middleware/PreventAuthenticatedResponseCaching.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #32 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\PreventAuthenticatedResponseCaching->handle() #33 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #34 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle() #35 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #36 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle() #37 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #38 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest() #39 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle() #40 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #41 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle() #42 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #43 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle() #44 /var/www/bookstack/app/Http/Middleware/ApplyCspRules.php(33): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #45 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\ApplyCspRules->handle() #46 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #47 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\\Pipeline\\Pipeline->then() #48 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\\Routing\\Router->runRouteWithinStack() #49 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\\Routing\\Router->runRoute() #50 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\\Routing\\Router->dispatchToRoute() #51 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\\Routing\\Router->dispatch() #52 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}() #53 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #54 /var/www/bookstack/app/Http/Middleware/TrustProxies.php(41): Illuminate\\Http\\Middleware\\TrustProxies->handle() #55 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\TrustProxies->handle() #56 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #57 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(40): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle() #58 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle() #59 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #60 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle() #61 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #62 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle() #63 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #64 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\\Pipeline\\Pipeline->then() #65 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter() #66 /var/www/bookstack/public/index.php(53): Illuminate\\Foundation\\Http\\Kernel->handle() #67 {main} "} ```

[ssddanbrown]

Thanks @ErtugrulSueren,

• Is this a fresh instance or one that's recently been upgraded from an older version of BookStack?
• What is the output of running php artisan migrate from your BookStack install directory?

[ssddanbrown]

Since there's been no follow-up I'm going to close this. If the issue remains and is something you still require to be fixed respond to my previous comment and this can then be re-opened.

[yogesh-cyber]

Hey @ssddanbrown This issue is not fixed yet, please help me with this... Do let me know if you need any further info

Thanks

[ssddanbrown]

@yogesh-cyber Please open a new support issue relevant to your exact log data and environment information.

[athornfam2]

• php artisan migrate

Wanted to index in Google/Github that I had the same issue. Oddly after scripting out the process... Guess I did this step too quickly after upgrading bookstack and dependencies. php artisan migrate fixed the issue "restoring" the system.

[p6002]

Same issue here, clean install using docker compose...

[hiclick]

I hava solved the problem this way

https://umebius.com/laravel/%E5%8E%9F%E5%9B%A0%E3%81%A8%E5%AF%BE%E7%AD%96-no-supported-encrypter-found-the-cipher-and-or-key-length-are-invalid/

[luis15pt]

Have this issue when using Caddy as a proxy

[sahara101]

Also have this issue. I am using NPM and Authelia. After 2-3 retries I can log in.

[luis15pt]

To me it was an issue with bookstack, spin up a new docker version and try it with that, to be certain its working.

On Sat, Aug 24, 2024 at 7:39 AM sahara101 @.***> wrote:

Also have this issue. I am using NPM and Authelia. After 2-3 retries I can log in.

— Reply to this email directly, view it on GitHub https://github.com/BookStackApp/BookStack/issues/3380#issuecomment-2308153655, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYCEIF2HT7OG62AZ3F6YIJTZTATDNAVCNFSM6AAAAABKEN4OLKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMBYGE2TGNRVGU . You are receiving this because you commented.Message ID: @.***>